Senior associate customer support Work, Jobs in Shillington, Bdf (with Salaries)

Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
12d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Microsoft Office
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
12d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Sales Operations Senior Associate
Amgen —Cambridge
- CRM software
- Microsoft Excel
- Sales
Associate Optimisation Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Python
- Employee assistance programme
11d
Senior Application Operations Engineer
FCDO Services —Hanslope
- £48,801 - £50,270 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Annual leave
1d
Reliability Maintenance Engineering Technician, STN8 RME
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- Maintenance
- Mechanical knowledge
Senior Research Associate - High Throughput Screening
Abcam —Cambridge
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Annual leave
Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer,
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Maintenance
- Mechanical knowledge
Buyer
Ralph Lauren —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Data Engineering Delivery & Support Lead
Network Rail —Milton Keynes
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Management
- Free parking
- Annual leave
11h
Senior CCaaS Solution Architect
Unisys —Milton Keynes
- Full-time
- Bachelor's degree
- No degree
- AI
- Employee assistance programme
- Referral programme
Associate Relationship Manager – Mid Markets - Midlands and East England
Lloyds Banking Group —Milton Keynes
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
4d
Senior Manufacturing Engineer
Cytiva —Stevenage
- Full-time
- Remote
- Engineering
- Bachelor's degree
- Travel
- Annual leave
UK Sales Manager
Environmental —Amersham
- Full-time
- CRM software
- Sales
- Business development
- Flexible schedule
Senior Microsoft 365 Platform Engineer
Pharmaron —Hoddesdon
- Microsoft Access
- Computer Science
- Bachelor's degree

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1st Line Service Desk Analyst
Intercity Technology —Shefford
Our Service Desk supports customers 24/7, but this role operates on a 19:00–07:00 4 days on, 4 days off shift pattern as part of the wider team.
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
A full UK driving licence. Experience working in a school or education setting. The successful applicant will be subject to an Enhanced DBS check and all…
£25,191 - £26,409 a year
Quick apply

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Senior Associate Customer Support

MSD -
Milton Keynes

Apply Now

Job details

Full-time
12 days ago

Qualifications

CRM software
Driving Licence
Microsoft Excel
Customer service
Technical support
Organisational skills
Communication skills

Full job description

Job Description

Position Summary
Based at our organization Animal Health HQ in Milton Keynes, this role supports the Customer Services team in handling enquiries, complaints, and orders via phone, email, and other channels. You’ll work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy across all customer interactions and business processes.
Key Responsibilities

Manage customer queries and business enquiries.
Process orders and manage the full order lifecycle in SAP.
Coordinate and administer product allocations, ensuring fair and accurate distribution of constrained stock while communicating effectively with customers and internal external stakeholders.
Handle calls, complaints, disputes, credits, and returns.
Provide accurate product and service information.
Liaise with logistics and finance teams to resolve issues.
Maintain reports and raise incident reports as needed.
Keep SAP systems updated and support meetings and administrative tasks.
Manage competing priorities, meet deadlines, and maintain attention to detail under pressure.
Support compliance, continuous improvement, and training activities.

Requirements

Proven experience in customer service and order processing.
Strong problem-solving, decision-making, and organisational skills.
Proficient in SAP, CRM systems, and Microsoft Excel.
Exceptional attention to detail with a proven ability to maintain accuracy in a high-volume environment.
Ability to multitask effectively, prioritise workload, and perform under pressure.
Excellent communication skills and a collaborative team approach.
Self-motivated, proactive, resilient, and eager to learn.

Required Skills:
Customer Queries, Customer Service, Problem Resolution, SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
na

Job Posting End Date:
07/25/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R406604

Apply Now

Refine Your Search

senior associate customer support jobs in shillington, bdf

Senior Associate Customer Support

1st Line Service Desk Analyst

Manager, Distribution - IPSUK

Associate Technical Account Manager

Sales Operations Senior Associate

Associate Optimisation Analyst

Senior Application Operations Engineer

Reliability Maintenance Engineering Technician, STN8 RME

Senior Research Associate - High Throughput Screening

Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer,

Buyer

Data Engineering Delivery & Support Lead

Senior CCaaS Solution Architect

Associate Relationship Manager – Mid Markets - Midlands and East England

Senior Manufacturing Engineer

UK Sales Manager

Senior Microsoft 365 Platform Engineer

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