Junior application support analyst Work, Jobs in Shipley, Wyk (with Salaries)

Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
10d
Junior SOC Analyst
FDM Group —Leeds
- Hybrid work
- AWS
- Annual leave
Senior QAT Analyst
Medicines and Healthcare products Regulatory Agency —Leeds
- Azure
- Presentation skills
- Travel
4d
Senior QAT Analyst - £42,410-£47,916 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Leeds
- £42,410 - £47,916 a year
- Full-time
- Azure
- Presentation skills
- Travel
- Annual leave
- Sick pay
4d

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System C —Leeds
Communicating with customers clearly and regularly. Taking ownership of assigned customers and ensuring issues are resolved within agreed SLAs.
10d

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Junior Application Support Analyst

System C -
Leeds

Apply Now

Job details

Full-time
10 days ago

Qualifications

Jira
Customer service
SQL
IT
Application support
Communication skills

Full job description

Description

Join a team delivering technology that genuinely improves lives.

We are looking for an Associate Application Support Analyst to join our Application Support team, helping local authorities maximise the value of our market-leading education and social care software. This is an excellent opportunity to start your career in technology, supported by a structured training programme and a collaborative team environment.

What you will be doing

Providing 2nd line support for customer incidents using Jira
Investigating and resolving technical issues using logs, SQL, and diagnostic tools
Working closely with Product, Development, and third-party partners
Replicating issues to identify bugs and support long-term fixes
Communicating with customers clearly and regularly
Taking ownership of assigned customers and ensuring issues are resolved within agreed SLAs
Supporting both hosted and on-premise systems

What we are looking for

We are looking for someone who is curious, collaborative, and motivated to learn.

You will bring:

Strong communication and customer service skills
A basic understanding of IT systems or software
An interest in SQL or programming
A proactive mindset and willingness to take ownership
The ability to work both independently and as part of a team

Experience with Jira, server environments, or remote support tools is helpful but not essential.

Why join us

We are on a mission to deliver technology that connects and transforms health and care outcomes. You will be part of a supportive team where learning, development, and collaboration are at the heart of everything we do. You will benefit from:

A structured training programme with mentoring and clear progression
Opportunities to develop technical and customer-facing skills
A friendly environment where you can be yourself and grow
Flexible benefits to suit your needs
Recognition for the impact you make

This role is ideal for someone who enjoys problem-solving, learning new technologies, and making a meaningful impact.

Apply today

If you are ready to start your career in application support and want to be part of a team that values ownership, collaboration, and continuous improvement, apply today.

Apply Now

Refine Your Search

junior application support analyst jobs in shipley, wyk

Junior Application Support Analyst

Junior SOC Analyst

Senior QAT Analyst

Senior QAT Analyst - £42,410-£47,916 p.a. + benefits

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