Experienced Property Administrator
This is a crucial role as the successful applicant will often be the first point of contact for our tenants and will provide support to the Estate Surveyor and his team.
- This role is for an enthusiastic person with property and real estate experience.
- You must have an excellent record of customer service and interpersonal skills.
- You will be a proven, positive team worker who will have an eye for detail.
- You will have good IT, oral and written communication skills.
- Excellent salary.
- Please note that only experienced applicants will be responded to.
JOB DESCRIPTION
Position Title: Property Administrator
Reporting to: Estate Surveyor
Date Updated: August 2026
Job Type: Part time – 30 hours week, Monday to Friday (will consider flexible working hours/days)
No weekends
Salary: £22,000 for 30 hours Monday to Friday (£27,000 FTE)
An opening has arisen for a Property Administrator to support an exciting and busy property management team. With a unique and varied workload, the role requires someone proactive and who wishes to make a difference to the team.
JOB PURPOSE
Provide administrative support within the Estate Office for the Estate Surveyor and the Estate Inspector
RESPONSIBILITIES/DUTIES/KEY AREAS
· Provide day-to-day support to the team managing our property portfolios.
· Maintain the property management database with tenancy and compliance data, ensuring compliance issues are kept up to date.
· Maintain records of property sales.
· Act as first point of contact for tenants and contractors for property repairs and maintenance.
· Maintain electronic and paper property files.
· Provide systems support to colleagues.
· Arrange compliance inspections.
· Obtain quotations and arrange contractor visits and works orders for both planned and reactive maintenance and minor works, monitoring their progress.
· Facilitate prompt payments to contractors.
· Maintain the Tenancy Deposit Protection Scheme.
· Accept rent payments and issue receipts, passing monies to finance in a timely manner.
· Deal with customers’ queries.
· Be a First Aider.
· Be a Fire Marshall.
· Open and lock up building when necessary.
· Provide support and cover for Office Administrator.
· Other duties may be assigned as required.
QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE JOB
Applicants must be able to demonstrate understanding, experience and ability as follows:
· Property Management and sales experience (desirable but not essential).
· Property database management (desirable but not essential).
· Excellent IT skills.
· Experience with Sage or comparable accounting software (desirable but not essential).
· Experience with property management software (desirable but not essential).
· The successful candidate will be expected to complete Agent license training in compliance with Rent Smart Wales for which full training and support will be given.
· Experience in clear communication and organisational skills.
· Working within a team but able to take responsibility and undertake work on own initiative.
· Strong attention to detail.
· Excellent verbal, written and interpersonal communication skills.
· Good analytical skills: numerate and literate.
· First Aid or Fire Marshall experience (desirable but not essential).
PERSONAL QUALITIES REQUIRED FOR THE JOB
· Able to work well under own initiative.
· Be accurate and proficient in all tasks with an excellent attention to detail.
· Methodical and organised.
· A team player and an ability to work closely within our team.
· Able to communicate efficiently with customers as necessary.
· Capable of meeting strict deadlines.
· Flexible in their duties with the ability to multitask.
· Punctual and professional.
· Good presentation.
· Ability to effectively plan and prioritise an ever-changing workload.
· Positive and forward thinking with a ‘can do’ attitude.
The company reserves the right to change, add or modify the post holder’s role where necessary.
Pay: £22,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
- Sick pay
Experience:
- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
