Field engineer Work, Jobs in Shirley, Wmd (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Install Engineer
ASSA ABLOY —Solihull
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Field Service Engineer
NoteMachine UK Ltd —Birmingham
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Installation Engineer - London [ST]
ASSA ABLOY —Solihull
- Computer networking
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Materials Scientist
Morgan Advanced Materials —Stourport-on-Severn
- Full-time
- Doctoral degree
- Laboratory experience
- University
FIELD SERVICE ENGINEER
Bucci Industries —Birmingham
- Up to £35 an hour
- CRM software
- Engineering
- Maintenance
Quick apply
Field Service Engineer
Probrand Ltd —Birmingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Field Service Engineer
Bandai Namco Amusement Europe Ltd. —Birmingham
- Weekend availability
- Cash handling
- Annual leave
Quick apply
Senior Materials Engineer
ZF —Solihull
- English
- Bachelor's degree
- Budgeting
Operations & Continuous Improvement Intern - 13 Month Placement
Eaton —Redditch
- Bachelor's degree
- Continuous improvement
- Manufacturing
Human Factors Consultant (All Levels)
WSP —Birmingham
- Part-time
- Hybrid work
- Team management
- Flexitime
- Work from home
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
Field Service Engineer
Atlas Copco Group —Birmingham
- Computer literacy
- Maintenance
- Electrical experience
Junior Audio Visual Engineer
AV Installation Team Limited —Walsall
- From £125 a day
- Full-time
- Schematics
- Hand tools
Quick apply
IT Field Delivery Engineer - Site
SCC —Birmingham
- £30,000 a year
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
Network Engineer- Meraki
Focus Group —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- Scripting
Quick apply
Senior IT Field Delivery Engineer
SCC —Birmingham
- £26,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
Continuous Improvement Coach
Newell Brands —Lichfield
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply

I want to receive the latest job alerts for field engineer in shirley, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field engineer jobs near shirley, wmd

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

field engineer jobs in shirley, wmd

2nd Line Support Engineer- Permanent

Install Engineer

Service Desk Analyst / IT Support Help Desk Technician

Field Service Engineer

Installation Engineer - London [ST]

2nd Line Engineer - Support

Materials Scientist

FIELD SERVICE ENGINEER

Field Service Engineer

Field Service Engineer

Senior Materials Engineer

Operations & Continuous Improvement Intern - 13 Month Placement

Human Factors Consultant (All Levels)

Network Engineer Field Operative & Help Desk Support

Field Service Engineer

Junior Audio Visual Engineer

IT Field Delivery Engineer - Site

Network Engineer- Meraki

Senior IT Field Delivery Engineer

Continuous Improvement Coach

I want to receive the latest job alerts for field engineer in shirley, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected