Field engineer remote Work, Jobs in Shirley, Wmd (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
Regional Technical Support Engineer
Collins Aerospace —Solihull
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Field Service Engineer
Probrand Ltd —Birmingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Continuous Improvement Coach
Newell Brands —Lichfield
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- Leadership
Vehicle Systems Engineer
Lightfoot —Nechells
- Full-time
- Writing skills
- Analysis skills
- Travel
Quick apply
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
12d
Field Service Engineer
Atlas Copco Group —Birmingham
- Computer literacy
- Maintenance
- Electrical experience
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Nechells
- £26,000 - £28,000 a year
- Overtime
- Remote
- Maintenance
- Communication skills
Quick apply
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Field Service Engineer - Birmingham
Tunstall UKI —Birmingham
- Overtime
- Maintenance
- Analysis skills
- Electrical experience
- Employee discount
Quick apply
MER Remote Support Engineer
Arcus FM —Birmingham
- £3,495 - £49,995 a year
- Full-time
- Microsoft Word
- Computer literacy
- Presentation skills
- Annual leave
- Work from home
Quick apply
13d
WiMAX & Fibre Field Engineer - Remote
ORBITAL NET LIMITED —Nechells
- £25,500 - £28,000 a year
- Monday to Friday
- Remote
- Maintenance
- Continuous improvement
- Travel
Quick apply
Software Support I
Haemonetics Corp. —Coventry
- Full-time
- Hybrid work
- English
- Databases
- Analysis skills
12d
Technical Product Manager
Vectric Ltd —Alcester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Master's degree
- AI
Quick apply
3rd Line Engineer
Spire Technology Group Limited —Worcester
- £40 - £45 a year
- Hybrid work
- Azure
- AWS
- Mentoring
- Free parking
Quick apply
11d
FS Operations Manager
Siemens Energy —Warwick
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Senior Solution Engineer (Pre-Sales), Remote – UK
Boomi —Birmingham
- Remote
- Spanish
- Bachelor's degree
- No degree
10d

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field engineer remote jobs near shirley, wmd

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

field engineer remote jobs in shirley, wmd

2nd Line Support Engineer- Permanent

2nd Line Engineer - Support

Network Engineer Field Operative & Help Desk Support

Regional Technical Support Engineer

Field Service Engineer

Continuous Improvement Coach

IT Field Service Engineer

Vehicle Systems Engineer

Business Development Executive

Field Service Engineer

Installation Field Engineer - Remote

IT Field Service Engineer

Field Service Engineer - Birmingham

MER Remote Support Engineer

WiMAX & Fibre Field Engineer - Remote

Software Support I

Technical Product Manager

3rd Line Engineer

FS Operations Manager

Senior Solution Engineer (Pre-Sales), Remote – UK

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