Engineering Work, Jobs in Shoreditch, Gtl (with Salaries)

Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Junior Engineer
Tracer Cloud Inc —London
- Up to £70,000 a year
- Full-time
- AWS
- AI
- Python
- Annual leave
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
MERCHANDISE DESIGNER
iwishdesign.com —Islington
- £35,000 - £45,000 a year
- Full-time
- Engineering
- In-person
- Communication skills
Quick apply
10d
Product and Process Development Technologist
The Bread Factory —London
- Night shift
- Bakery
- Organisational skills
- IT
Junior Analytics Engineer
Lendable —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
- Referral programme
Manual QA Engineer
Careerswift —London
- Full-time
- Remote
- Agile
- SDLC
Project Engineer 2026 (BMS experience necessary)
NRise Ltd —London
- £50,000 - £70,000 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
Quick apply
Manufacturing Engineering Intern
Bühler —London
- £24,795 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Life insurance
2d
Field Based Calibration Engineer
Seal Calibration Limited —London
- £34,000 - £41,000 a year
- Full-time
- Customer service
- Laboratory experience
- English
Quick apply
HSE Advisor – (12-month fixed term contract)
Lutron Electronics Co., Inc —London
- Temporary
- Spanish
- Engineering
- English
Pump Service Engineer
Waste Water Solutions Ltd —Potters Bar
- From £100,000 a year
- Overtime
- Maintenance
- Electrical experience
- Plumbing
- Annual leave
Quick apply
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
AI Experience Designer, United Kingdom - BCG X
Boston Consulting Group —London
- Full-time
- Up to 50% travel
- English
- Travel
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Windows
- Bachelor's degree
- Travel
Graduate Mechanical Design Engineer
ChapmanBDSP —London
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Systems Engineer, Cryptography, Access and Identity Services
AWS EMEA SARL (UK Branch) —London
- Full-time
- Java
- AWS
- Computer networking
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —London
- Full-time
- Java
- AWS
- JavaScript
Systems Engineer, Database Services
AWS EMEA SARL (UK Branch) —London
- Full-time
- Java
- AWS
- Linux
Staff ML Systems Engineer - Media Intelligence
Tether Operations Limited —London
- Full-time
- Remote
- Azure
- System design
- English

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Systems Engineer

Abacode -
London

Apply Now

Job details

Full-time

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Customer service
Windows
DHCP
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
TCP/IP
Communication skills
Active Directory
CompTIA A+
Time management
Help desk

Full job description

London, United Kingdom

Full Time

UK - Information Technology

Mid Level

About Us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview:

This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.

Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.

Responsibilities:

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive’s tools.
Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
Manage the daily prioritization, coding, and routing of service incidents and requests.
Follow Thrive's established best practices for task management
Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:

2–3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.

Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.

Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.

Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.

Basic networking knowledge, including TCP/IP, DNS, and DHCP.

Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.

Excellent written and verbal communication, documentation, and time-management skills.

Ability to work independently and collaboratively in a team environment.

Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals (MS-900)

ITIL Foundation (v4).

Apply Now

Refine Your Search

engineering jobs in shoreditch, gtl

Systems Engineer

Junior Engineer

Systems Engineer

MERCHANDISE DESIGNER

Product and Process Development Technologist

Junior Analytics Engineer

Manual QA Engineer

Project Engineer 2026 (BMS experience necessary)

Manufacturing Engineering Intern

Field Based Calibration Engineer

HSE Advisor – (12-month fixed term contract)

Pump Service Engineer

ITAM Engineer

AI Experience Designer, United Kingdom - BCG X

Associate Technical Support Engineer

Graduate Mechanical Design Engineer

Systems Engineer, Cryptography, Access and Identity Services

Tech Insight Experience for Women - Engineering

Systems Engineer, Database Services

Staff ML Systems Engineer - Media Intelligence

I want to receive the latest job alerts for engineering in shoreditch, gtl

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