Engagement manager Work, Jobs in Shoreham, Ken (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Research Systems & Communications Manager
Brunel University —London
- £54,261 - £68,017 a year
- Full-time
- Hybrid work
- University
- IT
- Annual leave
Business Transformation Lead
Quilter —London
- Full-time
- Financial services
- Communication skills
11d
Surrey and Sussex WorkWell Strategic Programme Manager
Surrey County Council —Reigate
- £63,823 - £70,099 a year
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
General Manager- I'll Be Mother-Kingdom
I'll Be Mother —Tonbridge
- Up to £45,000 a year
- Full-time
- Serving
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Multi-site General Manager - Kent
Junior Adventures Group UK —Sevenoaks
- Full-time
- Travel
- School
- Paid training
Quick apply
14h
Assistant General Manager (Head of Frontline Services)
Abigail's Footsteps —Rochester
- £32,500 - £42,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
9d
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
13d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Community and Wellbeing Manager
Retirement Villages Group —West Malling
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
Family Hub Participation and Engagement Manager
Merton Council —Merton
- £43,680 - £48,003 a year
- Full-time
- Organisational skills
- Communication skills
7d
Marketing Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Management
- Hotel
11d
Manager, Global Career Development and Employer Engagement - NYU London
New York University —London
- Full-time
- Microsoft Office
- Master's degree
- Presentation skills
- Annual leave
National Engagement Manager
World Resources Institute —London
- £45,000 - £66,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Flexible schedule
1d
Business Support Team Leader - FTC
FM Conway —Sevenoaks
- Full-time
- Team management
- IT
- Annual leave
- Employee discount
Quick apply
7d
CRM Manager
Good Life —Orpington
- £40,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
- Work from home
- Employee discount
Quick apply
4d
Relationship Manager, Capital Engagement, Member Services
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Employee discount
- Gym membership
11d
Government Affairs Specialist
Toyota Motor Europe —London
- Microsoft Word
- English
- Travel
- Work from home
1d
Communications Manager
Olive Dining —Oxted
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
3d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in shoreham, ken

Client Engagement Manager

Research Systems & Communications Manager

Business Transformation Lead

Surrey and Sussex WorkWell Strategic Programme Manager

General Manager- I'll Be Mother-Kingdom

Customer Success Manager

Multi-site General Manager - Kent

Assistant General Manager (Head of Frontline Services)

Experience & Engagement Manager

Relationship Manager

Community and Wellbeing Manager

Family Hub Participation and Engagement Manager

Marketing Manager

Manager, Global Career Development and Employer Engagement - NYU London

National Engagement Manager

Business Support Team Leader - FTC

CRM Manager

Relationship Manager, Capital Engagement, Member Services

Government Affairs Specialist

Communications Manager

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