Technical support engineer Work, Jobs in Shotton, Fln (with Salaries)

Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Customer service
- Computer networking
4d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
13d
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Customer service
- Windows
- In-person
- Annual leave
- Employee discount
Quick apply
8d

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IT Support Engineer
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Ensuring support calls and queries are dealt with in an efficient manner and in line with our clients SLA terms. Configure, install and upgrade devices.
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Trainee Analyst/Analyst
Element Materials Technology —Deeside
Degree qualification in Chemistry or a Chemistry related subject would be preferential. Prioritising workloads to ensure work is completed in a timely manner.
11d

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Junior Deskside Support Engineer (Liverpool)

Investec -
Liverpool

Apply Now

Job details

4 days ago

Qualifications

ITIL Certification
Azure
Customer service
ITIL
Computer networking
Mac OS
IT
Financial services
Intune
Help desk

Full job description

Investec – Where Out of the Ordinary Happens

At Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.

Join Investec's end user support team and help deliver stable, secure, and seamless technology experiences to colleagues. The Junior Desktop Support Engineer plays a critical role in delivering a premium, high-touch digital workplace experience to Investec colleagues.
This role combines white-glove support excellence with engineering-led automation, proactive endpoint management, and continuous improvement of Investec's Modern Workplace environment.
Operating within a financial services environment, the role supports a performance-driven user base requiring stability, responsiveness, security, and seamless technology experiences.

What you'll be doing

Deliver professional on-site and remote IT support to Investec colleagues; resolve day-to-day technical issues with a friendly, customer-first approach
Manage incidents and service requests via the ITSM platform, working to SLAs and escalating when needed
Support Windows 11 and macOS devices, hardware provisioning, and lifecycle management including repairs and returns
Assist with meeting room AV/VC systems, printing, connectivity, and desk moves
Contribute to Modern Workplace initiatives (Intune/Endpoint Manager, Azure AD Entra ID) and remote support tooling
Maintain accurate documentation, participate in continuous improvement, and help onboard new starters

What we're looking for:

Interest in building a career in IT end user support, and ideally some experience in a corporate role.
Strong troubleshooting and problem-solving skills
Proficient in Windows and Microsoft 365; excellent customer service and communication
Experience with ITSM platforms
Ability to manage multiple tasks, prioritise effectively, and work well in a team
Customer-focused and communicative with a positive, can-do attitude
Calm under pressure, detail-oriented, reliable, and collaborative
Eagerness to learn and grow within the organisation

Nice-to-have (desirable)

Experience in financial services or corporate environments
Exposure to Microsoft Intune/endpoint management; basic networking knowledge
ITIL Foundation or willingness to pursue; MS fundamentals (MS-900/AZ-900)

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. You can find a list of our benefits here

Embedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.

We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may lead.

If this role excites you but you don't meet every requirement, we'd still love to hear from you. Your unique perspective and experience could be exactly what we are looking for. Get in touch!

At Investec, we're deeply invested in our clients, our colleagues, and our communities. It's more than a mindset; it's how we show up every day.

Be part of something Out of the Ordinary.

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.

Apply Now

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technical support engineer jobs in shotton, fln

Junior Deskside Support Engineer (Liverpool)

Comms Specialist Engineer (Desk-Based)

Deskside Support Engineer (Liverpool)

Schools ICT Engineer

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