Customer representative Work, Jobs in Shotton (with Salaries)

Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- CAD
- ERP systems
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Mold
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
5d
Sales Executive - Fully Remote
Haier Europe —Liverpool
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
10d
Field Sales Representative
Flatpay —Rhyl
- £2,120 a month
- Full-time
- Business development
- Communication skills
- Free parking
Quick apply
Global Supply Planner
Convatec —Deeside
- Weekend availability
- Analysis skills
- Bachelor's degree
- Continuous improvement
Sale Associate - HOKA Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Part-time
- Customer service
- Communication skills
- Employee discount
Field-Based Sales Representative – Forklifts & Access Equipment
Manton Forklifts —Wrexham
- Full-time
- Customer service
- Communication skills
- Negotiation
Quick apply
13d
Customer Representative - Liverpool
Nationwide Building Society —Liverpool
- From £26,500 a year
- Temporary
- Banking
Global Supply Planner (Fixed-Term)
Convatec —Deeside
- Weekend availability
- Analysis skills
- Bachelor's degree
- Continuous improvement
5d
Customer Sales Representative
Bestway Group —Huyton
- £26,562 - £35,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Key Holder- HOKA Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Part-time
- Customer service
- Employee discount
Team Leader (Civils)
Thermatic Group —Hawarden
- Overtime
- Remote
- Maintenance
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Bench Hand Joiner
Thrislington Cubicles Ltd —Connah's Quay
- £13.60 - £15.50 an hour
- Full-time
- Basic maths
- Maintenance
- English
- Free parking
- Profit sharing
Quick apply
Dental Sales Representative
IQVIA —Denbighshire
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
Customer Service Advisor
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Rotating shift
- Employee assistance programme
8d
Sales Executive
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Self Directed Support Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Employee assistance programme
4d
26.109 Customer Services Agent
Disclosure & Barring Service —Liverpool
- £26,436 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
3d

I want to receive the latest job alerts for customer representative in shotton

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near shotton

Customer Service Representative II

Bobrick Washroom Equipment LTD -
Deeside

Quick apply

Job details

Permanent

Qualifications

Document control
Technical troubleshooting
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Purchase order matching processing
Returns processing
CAD
Incoming mail sorting
Delivery scheduling
ERP systems
Logistics
ERP software
Internal department liaison
Complaint handling
Technical support
Project schedule tracking
Customer interaction
Supply chain customer service
Project progress tracking

Full job description

Customer Service Responsibilities:

Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.
Provide a daily shipping update to all customers with export orders in transit.
Access and escalate complaints as required to the relevant department management.
Manage projects and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.
Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.
Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.
Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.
Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.
Engage in hands-on technical learning to stay current with product and system developments.
Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.
Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.
Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Perform order entry into the organization’s ERP system in a timely manner with a high degree of accuracy.
Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.

Logistics and Administration Responsibilities:

Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.

Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.

Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.
Visit the Chamber of Commerce to complete export documentation as required.

Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.

Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.

Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.

Administer the RingGo, London congestion charge and fuel cards when required.

Distribute job schedules to the offloading team on a weekly basis.

Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.

Quick apply

Refine Your Search

customer representative jobs in shotton

Customer Service Representative II

Customer Representative

Sales Executive - Fully Remote

Field Sales Representative

Global Supply Planner

Sale Associate - HOKA Cheshire Oaks

Field-Based Sales Representative – Forklifts & Access Equipment

Customer Representative - Liverpool

Global Supply Planner (Fixed-Term)

Customer Sales Representative

Key Holder- HOKA Cheshire Oaks

Team Leader (Civils)

Customer Service Representative

Bench Hand Joiner

Dental Sales Representative

Customer Service Advisor

Sales Executive

Customer Service Representative

Self Directed Support Officer

26.109 Customer Services Agent

I want to receive the latest job alerts for customer representative in shotton

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected