Edr operations analyst Work, Jobs in Shurdington, Gls (with Salaries)

EDR Operations Analyst
Accenture —Cheltenham
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
3d
Threat Hunting & Detection Analyst
Accenture —Cheltenham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Threat Hunting & Detection Analyst
Accenture —Cheltenham
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically…
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Birmingham
Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation. Flexible Working – including home working and part…
Quick apply

I want to receive the latest job alerts for edr operations analyst in shurdington, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

edr operations analyst jobs near shurdington, gls

Operations Analyst jobs in Belfast

Operations Manager jobs in Birmingham

Fraud Analyst No Experience jobs in London

Political Risk Analyst jobs in London

Operations Analyst jobs in Bournemouth

Operations Analyst jobs in Glasgow

Operations Analyst jobs in Oxford

Head Of Operations jobs in London

Store Detective jobs in Halifax

Detective Police jobs in Hertfordshire

Detective jobs in Milton Keynes

Detective jobs in Watford

EDR Operations Analyst

Accenture -
Cheltenham

Apply Now

Job details

Full-time
3 days ago

Qualifications

ITIL Certification
Customer service
ITIL
IT support
IT
Cybersecurity
CompTIA Security+
Communication skills

Full job description

EDR Operations Analyst

Location: Cheltenham (hybrid 2 days on site)

Career Level: Analyst/ Senior Analyst

Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 5 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK. Note: The above information relates to a specific client requirement

Purpose

The EDR Operations Analyst provides first-line support across endpoint security operations and IT Service Desk activities. The is responsible for triaging low-priority Microsoft Defender alerts, performing routine EDR platform administration, managing service tickets, and escalating security incidents where appropriate.

Key Responsibilities

Perform Level 1 triage of Microsoft Defender for Endpoint alerts.
Investigate and close low-risk alerts in line with documented procedures.
Escalate suspicious or complex incidents to senior analysts or the client.
Carry out routine EDR administration, including device management and user access requests.
Manage and resolve IT Service Desk tickets within agreed SLAs.
Provide first-line support to end users and maintain accurate ticket records.
Follow established operational and security procedures.

Essential Skills & Experience

Experience in an IT Service Desk, IT Support, or similar support environment.
Exposure to Microsoft Defender for Endpoint or another EDR platform.
Understanding of basic cybersecurity and incident triage concepts.
Experience working with ticketing/ITSM systems.
Strong communication and customer service skills.
Ability to prioritise workload and follow documented processes.

Desirable Skills & Experience

Experience within a SOC or cybersecurity team.
Exposure to Microsoft Defender, Sentinel, or Microsoft 365 Security tools.
Knowledge of endpoint security technologies.
ITIL Foundation, SC-900, Security+, or similar certifications.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Apply Now

Refine Your Search

edr operations analyst jobs in shurdington, gls

EDR Operations Analyst

Threat Hunting & Detection Analyst

More jobs to discover

I want to receive the latest job alerts for edr operations analyst in shurdington, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected