Application support specialist Work, Jobs in Sighthill, Edh (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Provenance Researcher - Human Remains Collection (24 Mths FTC)
The Royal College of Surgeons of Edinburgh —Edinburgh
- £30,412 - £38,015 a year
- Call to connect
- Research
- Databases
- Analysis skills
- Annual leave
Quick apply
Term Time Early Intervention Mental Health Support Workers (P/T)
Includem —Glenrothes
- £21,047 a year
- Part-time
- English
- In-person
- Care plans
- Flexitime
- Sick pay
Quick apply
12d
Health and Wellness Sales Advisor
Boots —Edinburgh
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Sales Advisor
FlooringSuperstore.com —Edinburgh
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
11d
Sales Assistant - UNIQLO Princes Street
UNIQLO —Edinburgh
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Data Acquisition Specialist - External Data (Remote - UK)
IQVIA —Livingston
- Full-time
- Remote
- Computer Science
- English
- Bachelor's degree
- Work from home
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
10d
Transport Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
10d
Communication Specialist CS261
Thistle Foundation —Craigmillar
- £14.17 an hour
- Writing skills
- Organisational skills
- Annual leave
Site Service Specialist - Mail Room Operative FTC
Ricoh —Edinburgh
- Computer literacy
- Organisational skills
- Computer skills
257557 (AP) Clinical Associate Applied Psychology
NHS Scotland —Edinburgh
- £52,845 - £61,466 a year
1d
Security & Services Assistant
Wilson James —Edinburgh
- £15.50 an hour
- Full-time
- First Aid Certification
- Front desk
- Communication skills
- Annual leave
- Employee discount
3d
Specialist Mentor (Autism Spectrum Condition) - University of Edinburgh
Clear Links Support Ltd —Edinburgh
- £28 an hour
- Call to connect
- University
- Time management
- Annual leave
- Flexible schedule
Customer Excellence Specialist - 12 Month Fixed Term Contract
Sky —Livingston
- Full-time
- Hybrid work
- Project management
- Training & development
- Communication skills
- Free parking
- Employee discount
9d
Workforce Planning Specialist
CNT AIT Business & Technology Services Ltd. —Edinburgh
- £2,750 - £3,750 a month
- Full-time
- Data analysis skills
- Analysis skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
6d
Test Manager (ARE)
Scottish Government —Edinburgh
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
8d
Specialist Quality Control
NextPharma GmbH —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Data analysis skills
Pupil Support Officer - Broughton High School
City of Edinburgh Council —Edinburgh
- £30,188 - £34,452 a year
- Temporary
- Experience working with children
- School
9d

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Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

application support specialist jobs in sighthill, edh

Customer Service Representative

Mobility Support Specialist

Provenance Researcher - Human Remains Collection (24 Mths FTC)

Term Time Early Intervention Mental Health Support Workers (P/T)

Health and Wellness Sales Advisor

Sales Advisor

Sales Assistant - UNIQLO Princes Street

Data Acquisition Specialist - External Data (Remote - UK)

Project Co-ordinator

Transport Officer - Waverley Court

Communication Specialist CS261

Site Service Specialist - Mail Room Operative FTC

257557 (AP) Clinical Associate Applied Psychology

Security & Services Assistant

Specialist Mentor (Autism Spectrum Condition) - University of Edinburgh

Customer Excellence Specialist - 12 Month Fixed Term Contract

Workforce Planning Specialist

Test Manager (ARE)

Specialist Quality Control

Pupil Support Officer - Broughton High School

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