Application support engineer Work, Jobs in Sighthill/gorgie, Edh (with Salaries)

Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
10d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Java Software Engineer
Corero —Edinburgh
- Hybrid work
- Computer Science
- Java
- SQL
- Life insurance
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- Full-time
- Java
- Hotel
- AWS
Business Application Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Engineering
Quick apply
Software Development Engineer, Amazon Ads CreativeX
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- AWS
Lead Frontend Engineer
Ember —Edinburgh
- £70,000 - £110,000 a year
- Full-time
- AWS
- Bachelor's degree
- Python
- Flexible schedule
Quick apply
9d
Software Development Engineer
Adobe —Edinburgh
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Employee assistance programme
Software Engineer
SeeByte —Edinburgh
- Part-time
- Engineering
- Java
- Software development
AI Engineer (Infrastructure SRE & Automation)
Sky —Livingston
- Full-time
- Hybrid work
- AI
- Restaurant
- Python
- Free parking
- Employee discount
13d
Endpoint Engineer
NHS Scotland —Buckhaven
- £34,544 - £43,039 a year
1d
DevOps Engineer, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Work from home
Software Engineer, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Azure
- Computer Science
- Java
- Work from home
Full Stack Angular Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Engineering
Quick apply
Senior Engineer
Barclays —Edinburgh
- JavaScript
- Mentoring
- Agile
Development Technology Lead, Assistant Vice President
State Street —Edinburgh
- Full-time
- Oracle
- Computer Science
- SQL
14d
Senior Frontend Engineer - Billing
Perk —Edinburgh
- Full-time
- English
- AI
- Leadership
- Relocation assistance
9d
Design Engineer
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- JavaScript
- Communication skills
Quick apply

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application support engineer jobs near sighthill/gorgie, edh

Sonata Application Support Engineer

Cognizant -
Edinburgh

Apply Now

Job details

Full-time
10 days ago

Qualifications

Pension
SQL
SoapUI
Continuous improvement
Agile
Application support

Full job description

The Sonata Application Support analyst provides specialist incident and problem management support.
The role involves being the initial entry point to the Sonata team by triaging and resolving incident and advising on requirements for continuous improvement i.e. to reduce incident volumes.
The Sonata Application Support analyst works closely with the wider Sonata team, wider technology teams, business stakeholders, delivery teams, and external vendors to ensure Sonata remains stable, scalable, and fit for
purpose.
This is an excellent opportunity for someone who wants to deepen their Sonata knowledge in a multi-skilled team.
Key Responsibilities
1. Incident and Problem Management

Resolve incidents within SLAs

Manage problem records effectively

Identify areas for improvement/efficiencies
2. Monitoring

Perform daily health checks and work with business stakeholders to resolve issues before they impact the customer

Identify improvements to existing tooling
3. Service

Work with wider technology teams to impact assess changes being introduce
4. Knowledge & Capability Development

Maintain Sonata standards, documentation, and knowledge assets.
Technical Skills

Knowledge of the Sonata data model would be desirable

Ability to write SQL queries

Knowledge of the Sonata Application or similar including

Ability to diagnose issues
Other Skills

Ability to problem solve and troubleshoot

Ability to multitask effectively

Able to remain calm under pressure

Good attention to detail

Can-do attitude

Always striving for continuous improvement
Nice to have

Sonata Workflow knowledge

Using testing tools such as SOAPUI or ReadyAPI be able to construct SBS requests

Awareness of agile methodology

A wide knowledge of UK Pensions and Isas

Apply Now

Refine Your Search

application support engineer jobs in sighthill/gorgie, edh

Sonata Application Support Engineer

IT Support Engineer

Deskside Support Engineer (Edinburgh)

Technical Support Engineer

Java Software Engineer

Tech Insight Experience for Women - Engineering

Business Application Software Engineer

Software Development Engineer, Amazon Ads CreativeX

Lead Frontend Engineer

Software Development Engineer

Software Engineer

AI Engineer (Infrastructure SRE & Automation)

Endpoint Engineer

DevOps Engineer, Associate

Software Engineer, Associate

Full Stack Angular Software Engineer

Senior Engineer

Development Technology Lead, Assistant Vice President

Senior Frontend Engineer - Billing

Design Engineer

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