Business operations manager Work, Jobs in Slapton, Bkm (with Salaries)

Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
10d
Business Operations Manager
Megagen Implants —Luton
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee assistance programme
Quick apply
Facilities & Security Operations Manager
Ashridge Group Ltd —Stewkley
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Sick pay
Quick apply
5d
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Business Manager
Advantage Schools —Luton
- £40,172 - £45,401 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
10d
Operations Manager
The Agincare Group —Hazlemere
- Nursing home
- Continuous improvement
- Leadership
Quick apply
Senior Manager, Operations
Stratasys, Inc. —Aylesbury
- Engineering
- Continuous improvement
- Team management
- Employee stock purchase plan
- Employee assistance programme
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
7d
Business Development Manager (BDM)
Pelican Products, Inc. —Leighton Buzzard
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Operations Manager - Restart
Sovereign & Bale —Aylesbury
- £45,000 - £47,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
6d
Account Manager (E-Commerce)
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Organisational skills
- Communication skills
Quick apply
Supply Chain Coordinator
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
Quick apply
10d
Head, Business Operations Support
Delphi Care Solutions —Stevenage
- £40,000 a year
- Full-time
- Management
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Education Manager
Emperia Academy Ltd. —Luton
- £31,000 - £45,000 a year
- Full-time
- Customer service
- Supervising experience
- Team management
Quick apply
Senior Account Manager – Ecommerce
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Customer service
- Analysis skills
- Mentoring
Quick apply
10d
Operations Manager
Brownbill Associates —Thame
- Full-time
- Continuous improvement
- Team management
- Case management
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Operations manager
Wates —Shefford
- Customer service
- Continuous improvement
- Contracts
- Annual leave
13h

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business operations manager jobs near slapton, bkm

Key Account & Client Relations Manager

Airbox Fulfilment -
Leighton Buzzard

Quick apply

Job details

Full-time
10 days ago

Benefits

Private medical insurance

Qualifications

Client engagement
Customer service
Stakeholder liaison
3PL
Analysis skills
Partnership building
Supply chain and logistics experience
Mentoring
Relationship management
Account management
Communication skills
Analytics

Full job description

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth.

We partner with some of the UK's fastest-growing ecommerce brands, including Hoodrich, Wild Cosmetics, Naked Wolfe, Billionaire Boys Club and many more, delivering exceptional fulfilment solutions that help our clients scale.

As our business continues to grow, we're looking for an experienced ecommerce professional who can combine outstanding client relationship management with operational leadership. This is more than a traditional account management role—it's an opportunity to influence service delivery, mentor others and become a trusted strategic partner to some of our largest ecommerce clients.

About the Role
As Key Account & Client Relations Manager, you'll take ownership of Airbox's most strategically important client relationships, ensuring we continue to deliver an exceptional customer experience whilst identifying opportunities to strengthen partnerships and grow our business.

This is a hybrid commercial, operational and leadership role. You'll work closely with our Account Managers, Warehouse Operations, Finance and Senior Leadership Team to ensure service excellence is consistently delivered across our client portfolio.

Alongside managing your own portfolio of key accounts, you'll act as the senior escalation point for customer issues, support the development of the Account Management team and help establish the service standards that make Airbox the fulfilment partner of choice.

The key responsibilities of the role include:

✅ Managing relationships with Airbox's largest and most strategically important clients

✅ Leading Quarterly Business Reviews (QBRs), operational review meetings and strategic planning sessions

✅ Acting as the senior escalation point for customer concerns and service recovery

✅ Supporting and mentoring the Account Management team to deliver consistently high service standards

✅ Working closely with Warehouse Operations to ensure client expectations and SLAs are achieved

✅ Identifying opportunities to improve customer retention, satisfaction and account growth

✅ Supporting commercial discussions, contract renewals and service development

✅ Analysing customer performance, identifying trends and implementing continuous improvements

✅ Acting as the voice of the customer across the business, ensuring operational decisions reflect client priorities

This role is perfect for someone who enjoys building executive-level relationships, solving complex operational challenges and helping shape the future of a growing Client Services function.

What We Offer

Competitive salary (Dependent on experience)
Up to 10% annual bonus
Discounts across a variety of stores
24/7 Mental Health Hotline
Six paid-for counselling sessions per year
Phone access to trained nurses 24/7
After three years of service, full private healthcare
Immediate start available!
Opportunities to progress within the business

What We’re Looking For
✔ Significant experience managing strategic or key customer accounts

✔ Experience within third-party logistics (3PL), fulfilment, supply chain or ecommerce operations

✔ Excellent relationship-building and stakeholder management skills, with the confidence to engage senior customer contacts

✔ Strong commercial awareness with experience identifying opportunities for account growth and customer retention

✔ Previous experience mentoring or supporting Account Managers

✔ Excellent communication, presentation and negotiation skills

✔ Strong analytical skills with the ability to interpret operational and commercial performance data

✔ Experience working collaboratively across Operations, Finance, Commercial and Customer Service teams

✔ Highly organised with excellent attention to detail and the ability to manage multiple priorities

✔ A calm, professional and solutions-focused approach, particularly when managing escalations

How to Apply
Please submit your CV and a covering letter explaining why you’re suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you!

No phone applications, please. We will review all applications and get back to shortlisted candidates quickly.

Best of luck with your application!

The Airbox Fulfilment Team

Quick apply

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Key Account & Client Relations Manager