Technical support analyst Work, Jobs in Slough, Brk (with Salaries)

IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
7d
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- IT
- Restaurant
- Communication skills
Quick apply
8d
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee assistance programme
- Employee discount
1d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
14d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
IT Support Analyst
Level Ten —London
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Computer networking
- IT
Quick apply
5d
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
14d
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
9d
Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
8d
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
8d
Service Desk Analyst: On Client Site in Watford
Codestone —London
- English
- Windows
- Microsoft Office

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technical support analyst jobs near slough, brk

IT Field Technical Analyst

Cadent Gas -
Slough

Apply Now

Job details

Permanent
£39,687 - £44,358 a year
7 days ago

Benefits

Company car
Company pension
Discounted gym membership
Employee discount

Qualifications

ITIL Certification
Driving Licence
Avaya
Technical support
Computer networking
IT
Active Directory

Full job description

Location: London based, travel to cover network

Advertised Salary: £39,687 - 44,358

Job Function: Information Technology

Working Hours: 37

Location Type: Hybrid

Contract Type: Permanent

Req ID: 2890

Posting End Date: 06/08/2026

Job Purpose

We are hiring for a IT Field Technical Analyst based in London to provide frontline technical support across the network. Working within IT Service Operations, you'll be the trusted local IT expert, supporting colleagues across the business and ensuring they have the tools, technology and support needed to work effectively.

This is a varied, hands-on role where you'll provide 1st, 2nd and 3rd line support, manage local IT infrastructure and act as a key point of contact for technical issues across your network. From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on our operational performance.

Working closely with operational teams, suppliers and wider IT functions, you'll help ensure technology services remain reliable, secure and fit for purpose across Cadent's estate.

Key Responsibilities

Frontline IT Impact – Provide direct technical support to colleagues across operational sites, helping resolve issues quickly and effectively.

Technology Variety – Work across desktop services, networking, applications, telephony, mobile devices and audio-visual technologies.

Ownership & Problem Solving – Take ownership of incidents from identification through to resolution, delivering excellent customer service throughout.

Regional Visibility – Build strong relationships with users at all levels, from operational colleagues through to senior leadership.

Continuous Improvement – Identify opportunities to increase first-time fixes and improve the effectiveness of IT support services.

Mobile & Flexible Working – Support multiple operational sites across your network, providing hands-on assistance where it matters most.

Skills and Experience

Technical Support Experience:

Experience in a 2nd or 3rd line support role within a medium to large organisation
Strong troubleshooting and technical support capability across multiple technologies

Technology Knowledge:

Microsoft technologies and Active Directory
Desktop, laptop and mobile device support
Telephony and networking technologies
SAP and Microsoft 365 environments

Infrastructure & Hardware Skills:

Hardware support including printers, laptops, desktop devices, mobile technology and audio-visual equipment
Experience with network fault diagnosis and communications room audits
Knowledge of Cisco and Avaya telephony environments desirable

Customer & Stakeholder Focus:

Excellent stakeholder management skills
Ability to communicate effectively with colleagues at all levels
Proven commitment to delivering high-quality customer service

Qualifications & Requirements:

ITIL Foundation certification or equivalent experience
Microsoft or CompTIA certifications desirable
Full UK Driving Licence
Ability to travel regularly across operational sites within your assigned network

Ready to make a difference?

If you're passionate about delivering excellent IT support, solving technical challenges and helping colleagues stay connected and productive, we'd love to hear from you.

Apply now and help us deliver reliable, secure and effective technology services that support Cadent's operations every day.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

Annual bonus
Company car
Pension Scheme double matched up to a total of 18% of salary
25 days holiday, plus statutory days, and an option to buy more
An extra day off each year to celebrate life’s special moments
Career development with funded learning options
Flexible working and strong ED&I commitments
Generous family policies and flexible benefits
Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.

Apply Now

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technical support analyst jobs in slough, brk

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