Technical support analyst Work, Jobs in Slough, Brk (with Salaries)

Technical Support Analyst
Atcore —Burnham
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Life insurance
Quick apply
Data Support Analyst
Business Systems —Southwark
- £47,500 - £50,000 a year
- Full-time
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
1d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT Service Analyst (m/f/d)
BaseBeyond GmbH —Slough
- Customer service
- English
- Windows
Quick apply
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
5d
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
2nd Line Support Analyst
Sharp —High Wycombe
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
8d
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
6h
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- JavaScript
- Communication skills
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
2d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
2d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
5d
Platform Support Analyst
Entain —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Administrative experience
- AWS
Trade floor support Junior Analyst
Standard Life —London
- Up to £41,000 a year
- Part-time
- Microsoft Excel
- Computer Science
- SQL
- Annual leave
2d
IT Support Analyst
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Hybrid work
- IT
- In-person
- School
12d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
8d

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technical support analyst jobs near slough, brk

Technical Support Analyst

Atcore
Burnham

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Job details

Permanent | Full-time

Benefits

Company pension
Life insurance

Qualifications

Jira
Elasticsearch
Azure
Oracle
XML
IIS
Relational databases
Software deployment
C#
Microsoft SQL Server
Windows
Java
SOAP
SQL
Release management
Redis
REST
APIs
Software testing
Web services
Python

Full job description

Who we are and what we do:

Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history.

ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year.

We have an exciting opportunity for a Technical Support Analyst to join our Technical Solutions team, supporting complex integrations and applications within a fast-paced, data-driven environment.

What we are looking for:

Joining the Technical Solutions team, you will play a key role in investigating, diagnosing, and resolving technical issues across our systems and interfaces.

This role is ideal for someone who enjoys working with data, logs, and integrations - someone who is naturally curious, technically minded, and enjoys getting to the root cause of complex issues.

You will work closely with developers, internal teams, and clients to ensure issues are understood, communicated clearly, and resolved effectively.

What you would do as our Technical Support Analyst:

Support developers by clarifying and reviewing task requirements, reproducing issues, and providing technical context from support investigations
Investigate incidents and defects: triage, gather logs and evidence, identify root cause where possible, and raise/track tickets through to resolution
Test and QA modifications and fixes, including regression checks, validation against requirements, and verification in the relevant environments
Deploy and configure software and application servers, including environment setup, configuration changes, and post-deployment smoke checks

To be successful in this role, you must be able to demonstrate competence and experience in the following:

Experience working with common data formats such as XML, JSON, CSV and plain text (TXT)
Experience administering and troubleshooting IIS (Internet Information Services), including websites, applications and application pools
Experience with software deployments, release management and configuration (including environment setup and post-deployment checks)
Experience with software testing/QA and working with application and IIS log files to diagnose issues
Experience using fault logging/issue tracking tools (e.g., Jira, Azure DevOps, or similar)

Strong working knowledge of Microsoft Windows and server administration fundamentals
Confidence using file searching and log analysis tools (built-in Windows tools and/or third-party utilities)
Understanding of relational databases (e.g., Oracle, SQL Server), including writing and running basic SQL queries
Understanding of caching and search technologies (e.g., Elasticsearch, Redis) would be an advantage
Good understanding of APIs and web services (REST/SOAP) and how integrated systems exchange data
Working knowledge of one or more programming languages (e.g., C#, Java, Python, or similar)

Why join ATCORE:

We have adopted a hybrid model, where full-time employees are typically required to come into the office three days per week, with more time in-office during onboarding.

In addition to a competitive salary, we offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more.

We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years.

Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise.

Join us in supporting technology that powers millions of travel experiences worldwide.

Please note, we will only consider applicants who are eligible to work in the UK and willing to commute to our Slough office regularly.

Quick apply

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technical support analyst jobs in slough, brk

Technical Support Analyst

Data Support Analyst

1st Line support Analyst

IT Service Analyst (m/f/d)

Support Analyst

Application Support Analyst

2nd Line Support Analyst

Junior Application Support Analyst

Application Support Analyst

System Support Analyst

IT Support Analyst

Graduate Technical Support Analyst

End User Support Analyst

IT Desktop Support Analyst

Second Line Support Analyst – RCJ & Judicial

Platform Support Analyst

Trade floor support Junior Analyst

IT Support Analyst

Level 2 Support Analyst

Junior Support Analyst

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