About Us
Personal Images and our partner company, The Glass Yard, are a creative small business based in Mildenhall. Our team designs and produces a diverse range of personalised engraved items in glass and other materials, selling across multiple platforms, including Notonthehighstreet.com and Etsy.
We also create custom and bespoke work for a range of exciting clients, including The Tower of London, Chris Wood Light, and the local USAF bases, to name just a few.
Our latest venture involves opening a retail shop at RAF Lakenheath in the Exchange complex, and we’re looking for enthusiastic new team members to help us with this exciting opportunity.
With on-the-job training and a relaxed atmosphere, we offer a vibrant and supportive work environment in a small, friendly, and sociable team.
Job Description
Join our small but dynamic Personal Images and Glass Yard team!
We’re seeking an enthusiastic individual with shopfront experience and an interest in the art/design industry to work four days a week, from 9:00 am – 5:00 pm, initially Tuesday to Friday with a potential to increase to 5 days in the future.
As a Trainee Creative Studio / Shop Coordinator & Maker, you will play a key role in our shop, assisting customers, taking orders, and using on-site equipment to produce some items. You’ll also work in our studio in Mildenhall, producing orders for the shop and online orders.
Prior experience is preferred, but full training will be provided in all areas.
Temporary Position Details
- This is currently a temporary position for a 6 month cover period starting August/September however there may be an opportunity for a more permanent position depending on circumstances.
Responsibilities
- Assist customers, take orders, and manage direct sales in the shop.
- Respond to customer enquiries via phone and email.
- Liaise closely with the team at the Mildenhall studio.
- Create designs using CorelDraw Graphics Suite.
- Operate a CO2 laser machine to produce customer orders.
- Paint, assemble, and finish customer orders.
- Use QuickBooks accounting software to log all sales.
- Maintain stock levels and order supplies as needed.
- Ensure the shop and workspace are clean, efficient, and well-organised.
- Contribute to photography for social media platforms, as applicable.
- Perform general administrative duties as required.
Qualifications
We are looking for someone who:
- Has a positive, hard-working, and organised attitude.
- Possesses excellent IT skills, ideally with knowledge of Microsoft systems. Familiarity with design software such as CorelDraw is a bonus.
- Communicates confidently, both verbally and in writing, with a friendly and approachable manner.
- Pays attention to detail and works quickly and accurately, both independently and as part of a team.
- Holds a degree-level qualification (preferred).
- Has previous retail or office experience (preferred).
- Thrives in a dynamic work environment where adaptability is key.
- Holds a full UK driving licence and has access to their own transport.
- Has no prior criminal convictions. (Full CRB and background checks will be carried out for security clearance to access the RAF base. Failure to pass these checks will result in the termination of the job offer.)
We appreciate your interest in joining Personal Images and The Glass Yard. We look forward to reviewing your application and, hopefully, welcoming you to our team!
Job Types: Part-time, Temporary
Pay: From £13.00 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Education:
- A-Level or equivalent (required)
Experience:
- Retail sales: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
