Ocean export forwarding agent Work, Jobs in Solihull, Wmd (with Salaries)

OCEAN EXPORT OPERATOR
KRL Logistics —Solihull
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Freight Agent
DHL —Lichfield
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme

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OCEAN EXPORT OPERATOR
KRL Logistics —Solihull
Experience dealing with shipping lines, hauliers, customers, and customs procedures. Build and maintain effective working relationships with customers,…
Quick apply
Freight Agent
DHL —Lichfield
Acting as a key operational link, the Freight Agent will liaise regularly with customers, suppliers, and internal DHL Freight partners to track consignments,…

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OCEAN EXPORT OPERATOR

KRL Logistics
Solihull

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Work from home
On-site parking

Qualifications

Import/export documentation
Microsoft Outlook
Stakeholder liaison
Freight forwarding experience
Logistics
Internal department liaison
Microsoft Office Suite
Dangerous goods
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

Job Purpose

To coordinate and administer sea freight export shipments from booking through to final documentation and departure, ensuring shipments are processed accurately, efficiently, and in accordance with customer requirements, carrier procedures, and applicable customs and regulatory requirements.

Key Responsibilities

Arrange and coordinate sea freight export shipments from receipt of booking through to vessel departure.
Liaise with customers, shipping lines, hauliers, customs agents, overseas offices, and other service providers.
Obtain and process shipping instructions and ensure all shipment details are accurate.
Prepare and check export documentation, including:
Bills of lading / sea waybills
Commercial invoices
Packing lists
Certificates of origin and other supporting documents
Export declarations and related customs documentation
Make bookings with shipping lines and monitor vessel schedules, cut-off times, and container movements.
Coordinate collection and delivery of containers with transport providers.
Ensure containers are available, collected, loaded, and returned within the required timeframes.
Monitor shipment milestones and proactively advise customers of delays, changes, or issues.
Check freight rates, charges, and supplier invoices where required.
Raise customer invoices and ensure relevant costs are correctly recorded.
Maintain accurate shipment records and update the company's freight management system.
Ensure compliance with company procedures, customs requirements, carrier instructions, and relevant export regulations.
Resolve operational issues and customer queries promptly and professionally.
Build and maintain effective working relationships with customers, suppliers, and internal departments.
Assist with resolving documentation discrepancies, demurrage/detention issues, and shipment exceptions.
Provide regular shipment updates and reports to customers and management.
Maintain a high standard of customer service while meeting operational deadlines and KPIs.

Essential Skills & Experience

Previous experience in sea freight and the sea freight export process.
Experience dealing with shipping lines, hauliers, customers, and customs procedures.
Strong administrative and organisational skills.
Excellent attention to detail and accuracy.
Ability to manage multiple shipments and deadlines simultaneously.
Good written and verbal communication skills.
Confident using Microsoft Office, particularly Outlook and Excel.
Experience using a freight forwarding or transport management system.
Ability to work independently while also contributing effectively to a team.
Strong problem-solving and customer-service skills.

Desirable

Knowledge of UK export customs procedures and systems.
Experience with CNS, CDS, Destin8, or similar shipping/customs platforms, where applicable.
Knowledge of Incoterms.
Understanding of FCL and LCL export processes.
Knowledge of dangerous goods procedures.
Previous experience preparing or checking Bills of Lading.
Relevant logistics, freight forwarding, or customs qualifications.

Personal Attributes

The successful candidate will be:

Highly organised and methodical.
Reliable and deadline-focused.
Detail-oriented with a strong emphasis on accuracy.
Calm under pressure and capable of prioritising competing demands.
Proactive in identifying and resolving problems.
Professional and confident when communicating with customers and suppliers.
Commercially aware.
A positive team player with a willingness to learn.

Job Types: Full-time, Permanent

Benefits:

Cycle to work scheme
Free parking
On-site parking
Work from home

Experience:

OPERATIONAL: 2 years (preferred)

Work Location: In person

Quick apply

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ocean export forwarding agent jobs in solihull, wmd

OCEAN EXPORT OPERATOR

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