Onsite counsellor Work, Jobs in Somercotes, Dby (with Salaries)

Onsite Counsellor
Optima Health —Sherwood
- £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
Occupational Health Advisor - Derby
Health Partners —Derby
- Full-time
- Hybrid work
- Case management
- Time management
- Annual leave

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Client Associate (Derby)
Health Partners —Derby
Taking telephone calls and answering emails. This role is based at our client site in Derby with one day per week working from home.
£24,784.50 a year
Specialist Assurance Associate (Bank)
University Hospitals of Derby and Burton NHS Foundation Trust —Stapleford
These assignments may be advice/consultancy, training, workshop/forum chairing & facilitation, project assurance, assessments or audit.
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4d

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Onsite Counsellor

Optima Health -
Sherwood

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Job details

Permanent | Part-time
£28,500 a year

Benefits

Paid training
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Windows
Databases
Appointment booking and call handling

Full job description

Job Title: Counsellor - On site
Location: Sherwood Forrest - NG17 4JL
Salary: £28,500 pro rata per annum
Contract Type: Part Time, Permanent -
Hours: 15 hours
Right to live and work within the UK is required for this role.

About Us:
Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

Role Summary:
You will be working on site in Sherwood Forrest delivering face to face counselling sessions.

Main Duties and Responsibilities:
To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
To provide positive help, assistance, and information to callers as appropriate to their requirements.
To maintain confidential customer and client records in accordance with the Data Protection Act.
To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.

Experience, Skills, and Knowledge Required for the Role:
Minimum of a Diploma in Counselling or higher - level 4 or above
Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
Experience working for an organisation as a Counsellor
Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.

What Can We Offer You?
Competitive salary
25 days annual leave, plus bank holidays
Buy and sell holiday scheme
Pension scheme
Health Cash Plan
Career progression opportunities
Employee Assistance Programme
Cycle to work scheme
Eye care test vouchers
Flu vaccination scheme
Employee discount scheme
Life assurance
Professional registrations fees paid
Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

INDOP3

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