We are looking for an experienced and proactive HR Operations Manager to lead our HR Operations team and deliver a high-quality, customer-focused HR service across the department. This is an excellent opportunity for a CIPD-qualified HR professional with strong operational expertise, leadership experience and a passion for continuous improvement.
Reporting to the HR Manager, you will oversee the day-to-day delivery of HR operations, ensuring compliance with employment legislation, Home Office regulations and University policies. You will play a key role in supporting managers and staff across the full employee lifecycle while contributing to strategic HR initiatives that enhance the employee experience.
As HR Operations Manager, you will:
- Lead, develop and motivate the HR Operations team, providing coaching, mentoring and performance management.
- Deliver an efficient, professional HR service covering recruitment, onboarding, contracts, employee records and HR administration.
- Provide expert advice to managers and employees on recruitment, absence management, performance, family leave, disciplinary and grievance matters, terms and conditions, pay and immigration.
- Oversee recruitment administration, ensuring all pre-employment checks, right to work and visa requirements are completed accurately and in line with policy.
- Manage monthly payroll change audits, working closely with payroll colleagues to ensure accuracy and compliance with University deadlines.
- Monitor and improve HR systems, processes and reporting to enhance operational efficiency and data quality.
- Lead contract monitoring processes, including probation management and fixed-term contract reviews, ensuring compliance with University procedures.
- Support managers through recruitment and selection activities, including interview guidance and training.
- Contribute to HR projects, departmental strategy and wider University initiatives.
- Produce management information and reports to support workforce planning, statutory returns and strategic decision-making.
- Build effective relationships with colleagues across the University and represent the department at HR networks and professional forums.
To be successful in this role, you will have:
- A degree (or equivalent) and CIPD membership
- Significant HR experience with in-depth knowledge of the recruitment process.
- Staff management experience
- Sound knowledge and experience of the application of UK employment law and Home Office visa regulations
- Previous experience of handling employee relations casework.
Vacancy ID 23631
