Information technology specialist Work, Jobs in South East Region (with Salaries)

Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- Azure
10d
Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
4d
Global Quality Graduate 2026
Atlas Copco Group —Burgess Hill
- From £32,000 a year
- Hybrid work
- Computer literacy
- Microsoft Office
- In-person
- Employee assistance programme
1d
Continuous Improvement Process Engineers
Thermo Fisher Scientific —East Grinstead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Senior Pricing Analyst
1st Central —Haywards Heath
- £40,000 - £52,000 a year
- Microsoft Office
- SQL
- Project management
2d
Anti-Corruption unit (ACU) Investigator
National Crime Agency —Crawley
- £43,877 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
9d
Study Skills Tutor ASC and SpLD
A Space To Thrive Ltd —Brighton and Hove
- £38 - £43 an hour
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Mentoring
Quick apply
7d
Intune Engineer
KBR —Leatherhead
- Full-time
- Azure
- Windows
- Scripting
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Technical Infrastructure Architect
Civic Recruitment Limited —Reigate
- £75,000 a year
- Hybrid work
- DevOps
- No degree
- Computer networking
Quick apply
5d
Risk Intelligence Officer
Surrey County Council —Reigate
- From £38,090 a year
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Technician (Assistive Technologies)
The Children's Trust —Tadworth
- Call to connect
- School
- Free parking
- Annual leave
Quick apply
8d
Quality Assurance & Compliance Monitoring Controller – Systems Specialist
CAE Inc. —Burgess Hill
- Full-time
- Communication skills
Commercial Contracts Specialist
Acron Aviation Academy —Crawley
- Full-time
- Travel
- Contracts
- Business
- Employee assistance programme
- Gym membership
Senior Subsidence Specialist
Trinity Claims —Tonbridge
- £45,000 - £50,000 a year
- Remote
- Analysis skills
- Leadership
- Free parking
- Annual leave
Quick apply
10d
Complex Fraud Investigator - Level 1 (12 Month FTC)
1st Central —Haywards Heath
- Up to £42,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Airspace Regulator (Instrument Flight Procedures) - Qualified and Aspiring
Civil Aviation Authority —Gatwick Airport
- £57,000 - £67,000 a year
- Full-time
- Presentation skills
10d
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree

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information technology specialist jobs near south east region

Digital Technical Support Specialist

CooperSurgical -
Crawley

Apply Now

Job details

Full-time
10 days ago

Qualifications

Microsoft Windows Server
CRM software
French
Spanish
Azure
Customer service
Microsoft SQL Server
English
Master's degree
AWS
Bachelor's degree
PostgreSQL
ServiceNow
IT
VMWare
SaaS
Italian
Communication skills
German
Information Technology

Full job description

Digital Technical Support Specialists will manage customer support demands in a professional manner following standard operating procedures. Acting as the first point of contact for customers, performing troubleshooting and escalating to higher levels as required to ensure all demands are managed and resolved in a timely manner. All customer interactions will be documented in global CRM.

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com. Work location: Crawley, UK

Qualifications

Knowledge, Skills and Abilities:

Expertise in enterprise software support, SaaS operations, and/or healthcare IT systems.
Strong collaboration skills, with the ability to work effectively across all cultures and organizational dimensions.
Proficiency with CRM/ticketing systems (e.g. D365 and ServiceNow), monitoring tools, BI platforms, and DevOps workflows.
Demonstrates a continuous learning mindset and commitment to professional development.
Excellent verbal, written, and interpersonal communication skills.
Resourcefulness and problem-solving ability, able to identify a wide range of simple and complex solutions.

Work Environment:

Prolonged sitting at a computer workstation.
Occasional lifting of equipment up to 20–35 kg.
Ability to work across global time zones and support critical events.

Experience:

Minimum of 5 years’ experience providing global customer service support with proven record of delivering high customer satisfaction.
Strong experience supporting cloud platforms (e.g. Azure and AWS).
Hands-on experience troubleshooting complex client/server software and networked environments.
Experience supporting databases including Microsoft SQL Server and PostgreSQL.
Experience supporting physical and virtual IT infrastructure, such as Microsoft Server, VMWare.

Education:

Formal education Master’s/bachelor’s degree in information technology (IT), computer science or a related field (or equivalent professional experience).

Travel:

Approximately up to 20% global travel for customer engagements and operational governance.

Essential Functions & Accountabilities:

Perform Tier 1 customer support responsibilities for software products ensuring all multi-channel inbound customer support demands are started and progressed in a timely manner, meeting or exceeding SLAs.
Perform Tier 2 customer support responsibilities including enhanced troubleshooting and escalation management collaborating with Tier 3 teams as appropriate for timely resolution aligned with severity prioritization.
Communicate effectively with customers through various channels (email, phone, chat) to understand their issues, provide updates on issue resolution progress, and ensure a positive customer service experience.
Document all support actions and interactions in a clear and concise manner in the global CRM
Represent the voice of the customer into the organization to highlight product and process improvement opportunities.
Ensure all activities follow established quality processes, contributing to continuous service improvement.
Contribute actively to global platforms for sharing knowledge and best practices by documenting common issues, troubleshooting steps, and solutions to enhance self-service resources and assist Tier 1 support representatives.
Provide training and guidance to Tier 1 support staff by sharing expertise, conducting regular knowledge-sharing sessions, and assisting in the development of training materials.
Participate in the incident response team for major outages or incidents, contributing to the resolution process and post-mortem analysis to prevent future occurrences.
Participate in New Product Introduction (NPI), gaining early familiarity with product changes and updates prior to release.
Perform additional related duties as assigned.

Apply Now

Refine Your Search

information technology specialist jobs in south east region

Digital Technical Support Specialist

Product Support Specialist

IT Finance & Projects Analyst

IT Technician

Global Quality Graduate 2026

Continuous Improvement Process Engineers

Senior Pricing Analyst

Anti-Corruption unit (ACU) Investigator

Study Skills Tutor ASC and SpLD

Intune Engineer

Senior Reward Specialist - 12 month Fixed Term Contract

Technical Infrastructure Architect

Risk Intelligence Officer

Technician (Assistive Technologies)

Quality Assurance & Compliance Monitoring Controller – Systems Specialist

Commercial Contracts Specialist

Senior Subsidence Specialist

Complex Fraud Investigator - Level 1 (12 Month FTC)

Airspace Regulator (Instrument Flight Procedures) - Qualified and Aspiring

Head of Evaluation & Insights

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