Call handler Work, Jobs in South Shields (with Salaries)

Out of Hours Call Handler
Safeguard Call Handling —Chester-le-Street
- £13.27 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
4d
FNOL Insurance claims handler
MB&G Insurance —Wallsend
- £24,848 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
6d
Claims Handler - Third Party Property Damage
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Word processing
- IT
- Negotiation
- Annual leave
- Employee assistance programme
Senior Claims Handler
Gallagher —Newcastle upon Tyne
- Employee stock purchase plan
- Life insurance
Ambulance Liaison Assistant
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Customer service
- English
5d
Disease Claims Handler
Gallagher Bassett —Newcastle upon Tyne
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance

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FNOL Insurance claims handler
MB&G Insurance —Wallsend
Respond to and manage inbound and outbound calls, providing information, resolving queries, and directing calls appropriately. Job Types: Full-time, Permanent.
£24,848 a year
Quick apply
6d

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Out of Hours Call Handler

Safeguard Call Handling -
Chester-le-Street

Quick apply

Job details

Permanent | Part-time
£13.27 an hour
4 days ago

Benefits

Company pension
On-site parking

Qualifications

Bilingual
Spanish
Telephony
Customer service
English
Data entry
Computer skills
Phone etiquette
Communication skills

Full job description

Safeguard is the UK's premier provider of call handling and customer support services exclusively to the new-build housing market. Based in Chester Le Street, County Durham, calls are taken from homeowners nationally who have an emergency defect out of hours.

Our highly trained agents determine the nature and priority of the issue and pass the information to designated contractors-plumbers, electricians etc

Vacancy details

We are looking to recruit call handlers to join this exciting operation, and have a range of permanent part time vacancies.. Various positions are available covering evenings and weekends on a flexible rota basis. Please note this is based in our offices at Chester le Street, there is no remote working for this position.

Essential skill

You will have excellent communication skills, be self-motivated, enthusiastic with an eye for detail, with the ability to prioritise your time effectively. You should enjoy solving problems along with the experience to be able to control conversations. You will be confident in your approach, being able to demonstrate effective listening and questioning skills, and have a natural ability to empathise with your customer .

Basic computer skills will be required and full training is provided.

Responsibilities

Handle incoming calls during out-of-hours periods, providing excellent customer service and support.
Utilise computer systems to log calls and track issues efficiently.
Communicate clearly and effectively with clients to gather information and resolve concerns.
Maintain accurate records of all interactions and ensure timely follow-up as needed.
Collaborate with team members to ensure seamless service delivery and address any escalated issues.

Job Types: Part-time, Permanent

Pay: £13.27 per hour

Benefits:

Company pension
On-site parking

Experience:

Customer Service: 1 year (preferred)
Telephony: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

call handler jobs in south shields

Out of Hours Call Handler

FNOL Insurance claims handler

Claims Handler - Third Party Property Damage

Senior Claims Handler

Ambulance Liaison Assistant

Disease Claims Handler

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