Help shape an exceptional employee experience. Make a real difference every day.
At Coquet Trust, we believe our people are our greatest strength. Every member of our team plays an important role in enabling adults with learning disabilities and autism to live fulfilling, independent lives.
We're looking for an organised, proactive and people-focused HR & Recruitment Administrator to join our friendly Head Office team. If you enjoy working in a fast-paced environment, thrive on variety, and love making processes run smoothly, we'd love to hear from you.
This isn't just an administration role—it's an opportunity to become a trusted member of our HR team, supporting colleagues across the organisation and helping us recruit, onboard and retain amazing people.
Why Join Coquet Trust?
We're proud to be an Investors in People accredited organisation that genuinely invests in its employees.
When you join us, you'll benefit from:
- A welcoming and supportive HR team
- Opportunities to develop your HR career
- Ongoing learning and professional development
- A varied role where no two days are the same
- The opportunity to make a meaningful impact within a values-driven organisation
Everything we do is guided by our core values:
Committed Reliable Inspirational Trustworthy Inclusive
These aren't just words—they shape how we work with one another and the people we support every day.
What You'll Be Doing
As one of the first points of contact for HR and recruitment, you'll play a key role in delivering an outstanding employee experience from recruitment through to employment.
You'll be involved in:
Recruitment
- Supporting the recruitment process from vacancy through to onboarding
- Completing pre-employment checks including references, Right to Work, DBS and qualifications
- Communicating with candidates and managers throughout the recruitment journey
HR Administration
- Preparing contracts, variation letters and other employment documentation
- Managing employee records and ensuring all HR data is accurate and up to date
- Processing starters, leavers and contractual changes
- Maintaining confidentiality and ensuring compliance with GDPR
Employee Support
- Responding to HR enquiries from managers and employees
- Monitoring probation reviews, visa checks, DBS renewals and driving license checks
- Recording sickness absence and supporting managers with absence processes
- Liaising with Payroll regarding starters, leavers, contractual changes and family leave
Continuous Improvement
- Supporting HR projects and service improvements
- Identifying smarter ways of working
- Helping maintain efficient and compliant HR systems and processes
WHAT WE ARE LOOKING FOR
We're looking for someone who genuinely enjoys HR administration and takes pride in delivering an excellent service.
- To take pride in your work and carry out tasks to a high standard.
- The ability to multi-task and work well as part of a team, as well as individually.
- Be flexible in your approach to work to ensure you contribute effectively to the overall service.
- To represent Coquet Trust in a professional manner and maintain the good reputation of the organisation at all times.
- Self-starter with interest in making continuous improvements to work practices
ESSENTIAL EXPERIENCE
We're particularly interested in candidates who have:
- Experience working within an HR or Recruitment environment
- Experience producing employment contracts and HR correspondence
- Experience using HR databases or HR information systems
- Experience working in a busy administrative office
- Good understanding of HR processes and UK employment legislation
- Strong Microsoft Office skills
- Excellent written and verbal communication skills
- GCSE (or equivalent) in English and Maths
- A recognised HR qualification (or currently studying towards one)
DESIRABLE EXPERIENCE
- Experience of working in an HR or Recruitment role
- Experience working in a fast paced office environment
- Experience issuing contracts of employment and associated documentation
- Experience of using an HR database/system to effectively, store and retrieve data
- Experience of DBS check and DBS update service (desirable)
- Experience of working in the Social Care Sector (desirable)
- Experience of advising on HR Policies and procedures (desirable)
SKILLS AND KNOWLEDGE
It would be great if you also have;
- Good working knowledge of basic UK employment law
- Ability to liaise with other professionals and maintain effective working relationships
- Good I.T. skills including the Microsoft office suite
- Excellent written English
- Understanding of HR processes and requirement
- Aptitude for persistence and detail orientated
- Ability to communicate effectively verbally and in writing
- Ability to multi task, managing conflicting demands and priorities
- Ability to work independently and as part of a team
- To be able to maintain confidentiality in all aspects of their work
- To contribute to new and improved ways of working to ensure the delivery of an effective HR service
- Good working knowledge of GDPR
- Good working knowledge of CQC requirements (desirable)
WHAT YOU GET FROM JOINING US
- Hybrid Working
- 5.6 weeks annual leave.
- A supportive culture that puts people at it's heart.
- Paid training, upskilling and career development opportunities.
- Workplace locations serviced by public transport links.
- Long service cash awards.
- Early salary draw down system.
- Employee discount (Blue Light Card).
- Referral programme.
- Occupational sick pay.
- Employee assistance programme.
- Company pension.
- We want lifelong partners in our organisation to come on the journey with Coquet Trust
Why This Role Matters
Every contract you prepare, every candidate you support and every employee record you maintain helps ensure our frontline teams can continue delivering exceptional care to the people who rely on us.
Behind every successful support worker is a great HR team—and we'd love you to be part of ours.
If you're looking for a rewarding HR role where your work genuinely makes a difference, we'd love to hear from you.
Closing Date: 27th July 2026
Please note: We currently do not have sponsorships to offer for this role!
Job Type: Full-time
Pay: Up to £25,464.00 per year
Benefits:
- Additional leave
- Employee discount
- Enhanced maternity leave
- Free parking
- On-site parking
- Store discount
- Work from home
Ability to commute/relocate:
- Gateshead NE11 0ED: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have the right to work in the UK for the next 10 months?
Experience:
Work Location: Hybrid remote in Gateshead NE11 0ED
