Utility manager Work, Jobs in Southam (with Salaries)

Customer Delivery Manager
National Gas —Warwick
- £70,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Free parking
9d
Senior Strategic Account Manager - Energy & Utilities
The Manufacturing Technology Centre —Coventry
- £75,000 - £85,000 a year
- Full-time
- Business development
- Bachelor's degree
- IT
Quick apply
Maintenance Manager
Hilton —Towcester
- £35,000 - £37,000 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
8d
Business Manager
Individual Care Services —Alcester
- £40,000 - £45,000 a year
- Full-time
- Management
- In-person
- Business
- Annual leave
Quick apply
11d
Tendering and Estimation Manager
Kanadevia Inova AG —Hinckley
- Full-time
- Remote
- English
- Analysis skills
- Travel
- Annual leave
8d
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction experience
Quick apply
Water Recycling Operations Support Manager- Days (Logistics)
Anglian Water Services Ltd —Great Billing
- £50,000 a year
- Full-time
- Management
- Communication skills
7d
Tendering and Estimation Manager
Kanadevia Inova —Hinckley
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
- Annual leave
Quick apply
Utility Surveyor
SOCOTEC UK & Ireland —Coventry
- Nights as needed
- Hybrid work
- Microsoft Word
- IT
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Site Services Manager
Martin Brower —Coventry
- £50,054 - £62,567 a year
- Full-time
- Maintenance
- In-person
Quick apply
19h
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
Assistant Quantity Surveyor
National Gas —Warwick
- £44,642 - £52,519 a year
- Overtime
- Hybrid work
- Project management
- Bachelor's degree
- Contracts
- Employee assistance programme
7d
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Facilities & Maintenance Manager
Norton Motorcycles —Solihull
- Maintenance
- No degree
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Sales Support Part-Time - UK
Shape Technologies Group UK Ltd. —Hinckley
- Part-time
- Customer service
- English
- Microsoft Office
Project Manager
Omexom UK —Birmingham
- Travel
- Organisational skills
- In-person
Hotel - Duty Manager
Premier Inn —Leamington Spa
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Facilities Administrator
CV Life —Coventry
- £24,655.40 a year
- Full-time
- Administrative experience
- Presentation skills
- Travel
- Employee discount
4d
HSQE Advisor
Ground Control —Coventry
- Full-time
- Hybrid work
- Driving
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Site Manager
Balfour Beatty —Buckingham
- Hybrid work
- Construction experience
- Leadership
- Annual leave
1d

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Customer Delivery Manager

National Gas -
Warwick

Apply Now

Job details

Full-time
£70,000 a year
9 days ago

Benefits

Free parking
Private dental insurance
On-site gym
Company pension
Canteen
Private medical insurance
Car scheme
On-site parking

Qualifications

B2B
Agile
Leadership
Communication skills
Negotiation

Full job description

Warwick based, hybrid, permanent

Circa £70,000 dependent on experience

The global energy market is experiencing a level of geopolitical and commercial change not seen before – offering great opportunity, and risk - which can be navigated by commercially savvy, capable, and quick-footed businesses, with a desire to sustain and grow through change and uncertainty. National Gas, and its shareholders, seek to optimise performance and deliver growth aligned within this period, aligned to our strategic values and shareholder parameters on investment.

The Customer Delivery Manager is a leader in our Commercial Business Development team, leading a team of nine, you will be responsible for executing the customer strategy across the organisation, ensuring a seamless experience throughout the customer journey (B2B). This role encompasses leadership of customer service across multiple directorates, including ownership of connections and network diversion contracts, stakeholder management, digital engagement, and retention and growth strategies through customer intelligence, strategic relationships, and delivery of high customer performance.

A key leader in enabling new markets such as biomethane and data centres, and optimising opportunities through leading innovative change programmes, such as connections reform, you will be responsible for ensuring services, policies, contracts, and ways of working in the business align to new needs of National Gas customers while delivering an efficient delivery cost aligned to regulatory and shareholder expectations.

Join us, and help be the energy behind the change.

About the role:

Lead and manage Contracts team, ensuring high performance, cost efficiency, and consistent delivery of KPIs (e.g. response times, Net Promoter Score, complaints handling, regulatory performance, outperformance of competitors).

Transform Contract and Diversion process across the organization, deliver optimum performance through system, process, RACI, OpModel, Governance and reporting changes as required.

Oversee the design and continuous improvement of end-to-end customer journeys, including onboarding, billing, issue resolution, and service changes.

Delivery of best-in-class diversion and connections works in a competitive market, achieving reduced costs and time for activities aligned to customer expectations and delivering significant growth in these markets.

Establish a clear, outcome-minded customer strategy for National Gas, and future business development opportunities, ensuring effective delivery and embedding of Connection growth and market share outperformance, CSAT, NPS, and broader metric performance improvements.

Creation and execution of pragmatic, holistically informed and variable to market Customer strategy aligned with the company’s mission, regulatory obligations, and growth objectives.

Optimising OpEx and CapEx expenditure, prioritising commercial sensitivities including customer performance, strategic value, licence delivery and EBITDA benefit.

Delivering substantive external written support and advocacy aligned to reopener requirements in RIIO3 period of investment ~£1.1bn through engagement, workshops, material production and lobbying.

About you:

You have significant experience of leading and developing teams, with a commercial and analytical mindset; negotiation and delivery proficiency, and exceptional communication skills, as well as:

Proven experience of developing and delivering customer strategy in utilities and ideally the energy sector (infrastructure within regulatory rather than merchant market preferred).

Developing long-term informal and formal partnerships of mutual benefit supporting the delivery of energy market commercial and policy development.

High emotional intelligence and the ability to adapt and be agile to changing situations and stakeholder relationships. Exceptional stakeholder management with the ability to take complex and uncertain information, and communicate it for a senior management audience and decision making in a credible and holistic manner.

High level of commercial acumen, able to navigate commercial tensions and develop pragmatic delivery models for works across the organisation.

What we can offer you:

Salary circa £70,000 DOE

Performance bonus of up to 15% pa

36 days’ holiday (inc statutory days) – and option to buy 5 additional days pa

Generous double-match pension scheme - every £1 you put in, we add £2

Opt-In flexible benefit scheme, including salary sacrifice car, private healthcare, dental insurance, technology plans and more

Financial protection with 10x salary death in service and financial support if you're unable to work

Excellent family-friendly provisions

Other 'nice to knows':

Hybrid working - 2-3 days per week in our Warwick office

Free gym and free parking onsite

Canteen and coffee shop onsite

About us:

Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain’s national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness.

At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments.

#LI-PT1 #LI-Hybrid

Further information:

Closing date: 19th July 2026

Interviews: 11/12/13th August 2026

Apply Now

Refine Your Search

utility manager jobs in southam

Customer Delivery Manager

Senior Strategic Account Manager - Energy & Utilities

Maintenance Manager

Business Manager

Tendering and Estimation Manager

Assistant Operations Manager

Water Recycling Operations Support Manager- Days (Logistics)

Tendering and Estimation Manager

Utility Surveyor

Site Services Manager

Customer Liaison Officer

Assistant Quantity Surveyor

Commercial Property Manager

Facilities & Maintenance Manager

Sales Support Part-Time - UK

Project Manager

Hotel - Duty Manager

Facilities Administrator

HSQE Advisor

Site Manager

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