Fiander ETL
At Fiander ETL Accountants in Southampton, our people come first. We pride ourselves on a culture that values looking after one another as well as our clients. Our advice and services are designed to deliver maximum benefit by helping clients manage their businesses and financial affairs more efficiently, cost-effectively and tax-efficiently, allowing them to retain more of what they earn.
As an independent, director-led practice, we work with business owners and company directors at every stage of their business journey, from start-up and growth to consolidation, succession and exit planning. We also provide personal financial and tax planning advice, helping clients achieve long-term security and peace of mind for themselves and their families.
Being part of the ETL GLOBAL group gives us access to extensive resources both in the UK and internationally, enhancing the support and opportunities we can offer to our clients and our people.
Role Purpose
We are seeking an experienced Payroll Supervisor to join our growing payroll bureau and assist the delivery of outsourced payroll services to a wide range of clients. The successful candidate will bring strong payroll expertise, excellent client management skills, and the ability to handle multiple payrolls with accuracy and professionalism. Experience with Staffology and/or IRIS desktop would be a significant advantage.
Key responsibilities
The responsibilities of the Payroll Supervisor will include:
- Manage the end-to-end processing of multiple client payrolls, weekly and monthly ensuring accuracy, compliance, and timely delivery.
- Act as the main point of contact for payroll clients, providing excellent service and responding to queries promptly and professionally.
- Review and approve payroll calculations, statutory payments, pension contributions, and adjustments before final submission.
- Maintain HMRC compliance including RTI submissions, tax codes, and statutory reporting.
- Support clients with onboarding, system setup, and understanding payroll processes.
- Liaise with client accountants, bookkeepers, HR representatives, and pension providers as required.
- Prepare payroll summaries, reports, and year-end documentation (P60s, P11Ds, etc.).
- Identify opportunities for process improvements and support our current software transition.
- Ensure accurate record-keeping and data security in line with GDPR.
- Support other payroll team members.
Key relationships
- All Client Directors
- Clients
- Every member of the Fiander ETL team
- Tax team
- HMRC
Person Specification
The successful candidate will be able to demonstrate:
- Proven experience in payroll, ideally within an accountancy practice or bureau environment.
- Strong working knowledge of PAYE, NI, statutory payments, auto-enrolment, and UK payroll legislation.
- Experience using Staffology and/or IRIS payroll software is beneficial but not essential.
- Excellent attention to detail and accuracy.
- Strong organisational skills with the ability to manage high-volume, multi-client workloads.
- Confident communicator with strong client service skills.
- Ability to maintain confidentiality and manage sensitive data professionally.
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
