Business development lead Work, Jobs in Southampton, Eng (with Salaries)

Global MSP Lead
ESET, LLC —Bournemouth
- Full-time
- CRM software
- Sales
- Marketing
- Free parking
- Employee assistance programme

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Global MSP Lead

ESET, LLC -
Bournemouth

Apply Now

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

CRM software
Sales
Marketing
Data analysis skills
English
Information security
Master's degree
Analysis skills
IT
Cybersecurity
Business
Negotiation

Full job description

Summary

We are looking for a Global MSP Lead to drive the growth and evolution of our Managed Service Provider (MSP) business worldwide. This is a high-impact role where strategy meets execution. You will shape how we scale our MSP ecosystem, enable regional teams, and accelerate revenue through partners.

Job description

You will work across regions and functions to identify market opportunities, build scalable partner models, and ensure our MSP strategy translates into real, measurable results.

The role requires deep expertise in the IT security market, strong experience within MSP ecosystems, and the ability to operate across cross-regional, matrixed environments while influencing without direct authority.

What You’ll Do:

Drive Global MSP Strategy

Define and execute the MSP part of channel strategy aligned with business goals
Analyze market trends and identify new growth opportunities in the MSP ecosystem
Develop tailored regional strategies and communicate it to markets, handle the objections and secure buy-in and local execution
Identify high-potential markets and lead expansion initiatives

Build and Scale MSP Partnerships

Establish scalable partner engagement models to increase adoption and performance
Collaborates with local channel managers to develop local sales teams responsible for acquiring, onboarding, and developing MSP partners
Contribute to building and scaling MSP-focused roles and capabilities across regions with focus on NORAM

Enable Local Teams

Define impactful content for enablement materials, playbooks, and training programs, coordinate the delivery of the content with other internal teams
Help sales teams effectively position and sell MSP solutions
Act as a trusted advisor and “go-to” expert for MSP-related topics

Drive Performance and Execution

Own MSP planning processes and track performance against key KPIs
Deliver forecasts, business reviews, and executive-level reporting
Launch and manage global sales initiatives and programs
Identify performance gaps and implement improvements to drive revenue growth

Collaborate Across Company

Work closely with Product, Marketing, Sales, and Enablement teams
Aling with channel team on priorities for markets, share finding and inputs with Global SMB Lead
Provide market feedback to influence product and go-to-market strategy
Ensure alignment across global and regional stakeholders

What We’re Looking For:

Experience

~10 years in IT/software, including:
- Strong experience in channel sales or MSP ecosystem
- Background in cybersecurity (e.g., EDR/XDR, email or network security)
Proven success in recruiting, developing, and scaling MSP or partner ecosystems
Experience working across regions in a matrix organization

Skills

Strong strategic thinking with hands-on execution capability
Excellent analytical skills and ability to turn data into actionable insights
Deep understanding of MSP business models and channel dynamics
Experience with direct and indirect sales strategies
Confident communicator with strong presentation and negotiation skills
Ability to influence stakeholders across functions and regions
Experience with CRM tools and data analysis (Excel, reporting tools)

Mindset

Results-driven with a strong sense of ownership
Comfortable working in complex, fast-changing environments
Collaborative and team-oriented
Strong coaching and mentoring mindset, be able to elevate teams and partners
Proactive, structured, and able to work independently

Why Join Us

Shape and scale a global MSP business in a high-growth market
Work with international teams and strategic partners
Influence product, strategy, and go-to-market at a global level
Be part of a collaborative, performance-driven environment

Additional Information

Willingness to travel internationally when needed (trade shows, events, strategic meetings)
Fluent English required (C1/C2)
Master’s degree in Business, Marketing, or related field preferred

Benefits

Health & well-being

Health insurance
Death in service
Employee assistance program (EAP)
Pension
Perkbox
Free sight tests and discount on glasses
Sick pay
Extra holiday
Wellbeing Allowance

Family

Child Birth Allowance
Marriage Allowance
Enhanced Parental leave

Office

Free Parking
Hot and cold drinks and fruit
Friday Breakfast
Christmas PartySummer Party

Other

Loyalty award
Employee referral scheme
Cycle to work
Tech Scheme
Christmas Hamper

Primary location

Bournemouth

Additional locations

Time type

Full time

Apply Now

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