Learning and development business partner Work, Jobs in Southampton, Eng (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
8h
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Human Resource Manahger
Wiggle Club —Southampton
- £41,200 a year
- Full-time
- Management
- Supervising experience
- Human resources
Quick apply
2d
Application Development Officer
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Hybrid work
- ERP systems
- Communication skills
- Employee assistance programme
- Employee discount
2d
Training Manager
Pennon Water Services —Bournemouth
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
10d
Academy Head of Player Care
AFC Bournemouth —Bournemouth
- Full-time
- Free parking
- Employee assistance programme
Service Delivery Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Free parking
- Employee assistance programme
Trainee B2B Lead Generation Executive
Hilton-Baird Financial Solutions —Southampton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Programme Manager
SubSea Craft —Portsmouth
- Up to £85,000 a year
- Full-time
- Military
- Project management
- Contracts
- Annual leave
Operations Support Administrator
Hilton-Baird Collection Services —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
2d
HR Business Partner / People Partner
GEA Group Aktiengesellschaft —Eastleigh
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Business Development Representative - South Coast
AG Barr —Southampton
- £26,500 - £27,800 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
Onboarding Strategist
Agility PR Solutions —Bournemouth
- Full-time
- Remote
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Brand Communications Lead
Twinings Ovaltine —Andover
- Full-time
- Hybrid work
- IT
- Employee discount
Quick apply
HR Associate - Operations
British American Tobacco —Southampton
- Microsoft Office
- Master's degree
- Continuous improvement
8d
Competitor Intelligence Scientist
British American Tobacco —Southampton
- Marketing
- Engineering
- Analysis skills
7h
Graduate Management Trainee - Southampton
Enterprise Mobility —Southampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Account Manager - Public Sector
Ricoh —Southampton
- Sales
- Communication skills
- Negotiation
4d
Events Coordinator - The Vision Centre
CooperVision —Fareham
- Full-time
- Management
- English
- Communication skills

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learning and development business partner jobs near southampton, eng

Business Engagement and Service Improvement Manager

Abri -
Eastleigh

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Job details

Full-time
Up to £58,432 a year
8 hours ago

Qualifications

Project management
Continuous improvement
Root cause analysis
Leadership

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

learning and development business partner jobs in southampton, eng

Business Engagement and Service Improvement Manager

Business Development Manager

Human Resource Manahger

Application Development Officer

Training Manager

Academy Head of Player Care

Service Delivery Manager

Trainee B2B Lead Generation Executive

Programme Manager

Operations Support Administrator

IT Operations Analyst - The Vision Centre

HR Business Partner / People Partner

Business Development Representative - South Coast

Onboarding Strategist

Brand Communications Lead

HR Associate - Operations

Competitor Intelligence Scientist

Graduate Management Trainee - Southampton

Account Manager - Public Sector

Events Coordinator - The Vision Centre

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