Application support analyst Work, Jobs in Southampton, Ham (with Salaries)

Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
Project Coordinator / Business Analyst
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- University
- Mentoring
- Employee discount
9d
Technical Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Senior Business Intelligence Analyst
Millbrook Healthcare Group Ltd —Southampton
- £50,000 a year
- Full-time
- Microsoft Excel
- Azure
- Engineering
- Employee discount
- Flexible schedule
Quick apply
Smart Networks Analyst
Portsmouth Water —Havant
- £32,401 a year
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
9d
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
1d
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
22h
Network Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
9d
Smart Quality Assurance Analyst (12-month FTC)
Portsmouth Water —Havant
- £40,120 - £44,397 a year
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
Transformation Implementation Manager
Benifex —Southampton
- £60,000 - £70,000 a year
- Remote
- Project management
- Employee assistance programme
- Employee discount
Senior Data Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee assistance programme
2d
Third Party Security Analyst
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
23h
Smart Quality Assurance Analyst
Portsmouth Water —Havant
- £40,120 - £44,397 a year
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
Business Systems Analyst (m/f/d)
Britax Roemer —Andover
- Full-time
- Hybrid work
- English
- APIs
- Leadership
Quick apply
2d
Deputy Director of Intelligence
Hampshire and Isle of Wight ICB —Eastleigh
- £94,356 - £108,814 a year
- Full-time
- Management
- Analysis skills
- Employee discount
- Sick pay
1d
Performance Analyst (Full time) - Corporate Services (South Central)
HM Prison & Probation Service —Fareham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
IT Service Desk Analyst
CooperVision —Fareham
- Full-time
- Customer service
- Communication skills
Senior Desktop Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- Windows
- University
- Mentoring
- Employee discount
9d

I want to receive the latest job alerts for application support analyst in southampton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Analyst - Application Support

Sopra Steria -
Portsmouth

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
DevOps
ITIL
Problem management
Application support
Communication skills

Full job description

Are you a Support Analyst looking for a new challenge?

Sopra Steria’s ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting.

Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development.

What you will be doing

Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels.
Investigate application and user issues, carry out initial analysis, and either resolve or escalate where needed.
Monitor live services and help ensure systems are running effectively within agreed service targets.
Support problem management and change activity by following defined procedures and maintaining accurate support records.
Assist with testing, system checks, and release support activities to help maintain service stability.
Produce and update support documentation, user guidance, and operational records to support day-to-day service delivery.

What you will bring

Experience in Application Support.
ITIL Foundation or awareness of ITIL-based support environments.
Experience supporting applications through a DevOps or scripted support model.
Good problem-solving skills with the ability to investigate issues and follow them through to resolution.
An understanding of core support processes such as incident, request, and problem management.
Experience working in a structured environment with defined processes, priorities, and service targets.
Strong communication skills and the ability to work effectively with users, team members, and technical colleagues.
Willingness to work onsite in a secure environment and be part of a 24/7 shift rota.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent
Location: Portsmouth – onsite 24x7 shift-based
Security Clearance Level: Active DV, otherwise willingness to go through this clearance
Internal Recruiter: Soraya
Salary: £30,000 to £35,000
Benefits: 25 days annual leave with the choice to buy extra days, life assurance, and 6% pension

If you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Apply Now

Refine Your Search

application support analyst jobs in southampton, ham

Support Analyst - Application Support

Service Desk Analyst

Project Coordinator / Business Analyst

Technical Analyst

Senior Business Intelligence Analyst

Smart Networks Analyst

2nd Line Technical Analyst

Data Analysis and Insight Lead

Network Analyst

Smart Quality Assurance Analyst (12-month FTC)

IT Operations Analyst - The Vision Centre

Transformation Implementation Manager

Senior Data Analyst

Third Party Security Analyst

Smart Quality Assurance Analyst

Business Systems Analyst (m/f/d)

Deputy Director of Intelligence

Performance Analyst (Full time) - Corporate Services (South Central)

IT Service Desk Analyst

Senior Desktop Analyst

I want to receive the latest job alerts for application support analyst in southampton, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected