database manager Work, Jobs in southampton, ham (with Salaries)

Customer Engagement Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3d
Assistant Manager - FATCA/CRS
Gen II Fund Services —Southampton
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Receptionist / Facilities Assistant HIWFRS624124
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- IT
- Communication skills
Victim Liaison Manager
Crown Prosecution Service —Portsmouth
- £32,110 - £34,280 a year
- Temporary
- Hybrid work
- Customer service
- Presentation skills
- IT
- Flexitime
7d
Compliance and Facilities Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Maintenance
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
Senior Support Services Administrator
Rund —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Support Services Administrator
Rund —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Corporate Sales Administrator
Snows Group —Southampton
- £28,000 a year
- Full-time
- Employee assistance programme
- Referral programme
7d
Apprentice IT CMDB and Asset Administration Officer
Southampton City Council —Southampton
- £24,795 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
1d
Business Operations Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Employee assistance programme
4d
Head of Regulatory Analysis / Appraisal and Assurance
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
8d
HMP Winchester Business Admin Employment (ID & Banking)
Ministry of Justice —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
10d
Assistant Sales Manager - Vauxhall
Snows Group —Southampton
- £55,000 a year
- Full-time
- Sales
- English
- Employee assistance programme
- Referral programme
2d
Principal Regulatory Affairs Specialist - EMEA (Cluster Partner)
CooperVision —Southampton
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Deputy Director - Protective Security & Information Assurance
Maritime and Coastguard Agency —Southampton
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Research Scientist
UK Health Security Agency —Porton
- £33,422 - £40,731 a year
- Part-time
- Data analysis skills
- Presentation skills
- No degree
4d
Zone Channel Manager
Eaton —Titchfield
- Microsoft Powerpoint
- Sales
- Engineering
Scientist / Technician Phage
UK Health Security Agency —Porton
- £28,547 - £33,196 a year
- Part-time
- Laboratory experience
- Presentation skills
- No degree
9d
Office Manager
Peachy Productions —Salisbury
- £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Deputy Management Accountant
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Microsoft Excel
- Presentation skills
- Accounting
- Annual leave
1d

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database manager jobs near southampton, ham

Customer Engagement Lead

Maritime and Coastguard Agency -
Southampton

Apply Now

Job details

Full-time | Fixed term contract
£44,241 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Presentation skills
PRINCE2 Certification

Full job description

Details

Reference number

462853

Salary

£44,241

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

Contract type

Permanent
Fixed term

Length of employment

1 x permanent; 1 x 12 month fixed-term contract with potential for extension and/or permanency.

Business area

MCA - UK Customer Maritime Services

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Southampton

About the job

Job summary

Have you got experience of leading a customer service engagement team?

Do you enjoy co-ordinating events and managing communications that help to strengthen relationships and foster collaboration?

Can you provide excellent stakeholder engagement?

If so, wed love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Customer Engagement Lead to join the UK Customer Maritime Services (UKCMS) to support our mission to deliver the best possible service to customers and stakeholders.

The Innovation Hub is a collaborative environment designed to accelerate innovation across the maritime and related sectors. Our mission is to connect industry, academia, and government to deliver forward-thinking solutions that improve safety, sustainability, and efficiency. Customer engagement is central to our success ensuring stakeholders are informed, supported, and actively involved in shaping innovation projects.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

As the Customer Engagement Lead you will act as the first point of contact for Innovation Hub customers and partners, supporting engagement activities and ensuring a high-quality experience throughout their journey. You will help coordinate events, manage communications, and maintain accurate records to strengthen relationships and foster collaboration.

Your responsibilities will include, but arent limited to:

Acting as primary lead for all formal contact with innovators and liaising with all stakeholders.
Managing all initial enquiries from Government programmes, effectively promoting the Innovation Hub as a centre for collaboration and forward-thinking solutions.
Supporting the Senior team to ensure all customer engagement activities are successful and all enquiries are followed up with prospective customers.
Leading the customer engagement team and managing the pipeline of customer feedback and insights.
Championing, and delivering great customer service, including dispute resolution.
Accountability for the accurate management and data integrity of the Customer Relationship Management (CRM) systems.
Communicating effectively with internal teams and external stakeholders at all levels.
Building, maintaining and utilising a strong professional network across MCAs technical and regulatory functions to support innovation customers journeys.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Essential Licenses:

A valid passport for international travel

You will be required to provide evidence that you hold any essential licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Required Experience:

To be successful in this role you will need to have the following experience:

Experience in running a customer service or stakeholder engagement team.
Proven ability to communicate with stakeholders at all levels.
Proven ability to manage multiple priorities and deliver at pace.
Experience of working with Customer Relationship Management (CRM) systems and digital engagement tools.

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying. Full time roles consist of 37 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Some working outside of conditioned hours to support events and engagement activities will be required.

Some attendance will be required at national and international exhibitions, conferences and seminars to market/promote the Innovation Hub with UK and overseas.

If you have a question about hybrid working, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Licences

Passport valid for international travel

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Communicating and Influencing
Making Effective Decisions
Delivering at Pace
Working Together

Benefits

Alongside your salary of £44,241, Maritime and Coastguard Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at MCA .

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

How to Apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and Personal Statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience you will be asked to provide a CV (unlimited wordcount) and personal statement (750 word count). Please provide evidence of your Experience of the following:

Experience in running a customer service or stakeholder engagement team.
Proven ability to communicate with stakeholders at all levels.
Proven ability to manage multiple priorities and deliver at pace.
Experience of working with Customer Relationship Management (CRM) systems and digital engagement tools.

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element, Experience in running a customer service or stakeholder engagement team. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

The sift will take place 15th June 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours
- Managing a Quality Service
- Communicating and Influencing
- Making Effective Decisions
- Delivering at Pace
- Working Together

The interviews will take place 25th and 26th June 2026.

This interview will be conducted in person at our Southampton office (Spring Place, 105 Commercial Road, Southampton, SO15 1EG). Further details will be provided to you should you be selected for interview.

For more information about how we hire, useful tips on submitting your application and interview guidance for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Once the interviews have concluded, the successful candidates will be approached in merit order and asked to select their preferred employment type.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Rachel Millican
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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database manager jobs in southampton, ham

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Details

Reference number

Salary

Job grade

Contract type

Length of employment

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Licences

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information