It analyst Work, Jobs in Southampton, Ham (with Salaries)

IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
4d
IT Applications Support Analyst
Blake Morgan —Southampton

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ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
Emergency Services retail and leisure discounts. Keep digital records accurate and reliable, including asset management data, user accounts, permissions and…
Service Desk Analyst
Leidos —Whiteley
Reporting to the Service Desk Manager, you'll play a key role in delivering high-quality technical support to internal and external customers, helping to…
£28,800 - £33,900 a year
4d

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IT Analyst Field Support Engineer

Axiom Technologies -
Portsmouth

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Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
Software deployment
IT service management
Ticket management
Breakdown recovery
Service restoration
Ticket management systems
Customer support
Fault diagnosis and repair

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Requirement:

Deliver on-site L1/L2 IT support for end users, devices, and local services, restoring productivity quickly and minimizing operational downtime.

Diagnose and resolve endpoint, collaboration, and basic connectivity issues to maintain stable day-to-day operations across site-critical environments.

Support device lifecycle management (build, deploy, maintain, replace) to ensure users have reliable, ready-to-use technology.

Execute site changes and deployments in line with defined processes, standards, and risk controls.

Maintain accurate asset records, documentation, and high-quality ticketing in ITSM tools to support control, visibility, and continuous improvement.

Experience:

Hands-on IT support professional with proven experience restoring service quickly and effectively in operationally sensitive environments.

Customer-focused communicator who gives clear updates, builds trust quickly, and works effectively with end users, site leaders, and technical teams.

Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues

Process-driven operator with strong ITIL discipline and a consistent record of high-quality ticketing, documentation, and follow-through.

Reliable team player who takes ownership, collaborates well, and proactively builds technical capability across IT domains in a complex site environment

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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it analyst jobs in southampton, ham

IT Analyst Field Support Engineer

Service Desk Analyst

IT Applications Support Analyst

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