Senior advisor Work, Jobs in Southampton, Ham (with Salaries)

Customer Success Manager (MotorTech AI - A Keyloop Company)
Keyloop —Petersfield
- Travel
- Communication skills
9d
HR Business Partner - 18 month fixed term contract
Solent Group —Christchurch
- Full-time
- Hybrid work
- Project management
- Conflict management
- Recruiting
- Work from home
- Flexible schedule
Head of Social and PR
B&Q —Eastleigh
- From £90,000 a year
- Part-time
- Hybrid work
- Social media management
- Annual leave
- Employee assistance programme
11d
Senior Learning & Development Manager - Global Distribution & Packaging
CooperVision —Southampton
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
HR Business Partner (FTC)
Workdry Group —Eastleigh
- Hybrid work
- Analysis skills
- Continuous improvement
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Public Policy Advisor - Associate
ExxonMobil —Fawley
- Social media management
- Leadership
- Communication skills
Strategic Partnerships Manager
I-Fulfilment —West Highcliffe
- £50,000 a year
- Full-time
Quick apply
Senior Parts Advisor
Snows Group —Hedge End
- £27,000 - £33,000 a year
- Full-time
- Team management
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Health & Safety Site Lead
Ocean Infinity —Southampton
- Up to £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Territory Manager
Newcross Healthcare Solutions Limited (1) —Southampton
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Trade Implementation Manager Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Conflict management
Employee Relations Advisor
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Customer service
- Conflict management
- Human resources
11d
Planning Enforcement Manager - EH0364
East Hampshire District Council —Petersfield
- £52,916 - £58,529 a year
- Full-time
- Team management
- Travel
- Leadership
- Annual leave
6d
Telesales Advisor
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
Quick apply
Senior Business Development Manager
Nourish Care —Bournemouth
- Hybrid work
- CRM software
- Research
- Business development
- Annual leave
- Employee assistance programme
Contract Liaison Officer
SSE —New Forest
- £40,525 - £48,427 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
- Employee discount
Sales Advisor - Havant
Scrivens Opticians and Hearing Care —Havant
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
13d
Audit Senior/Semi Senior
HWB Chartered Accountants —Valley Park
Financial Controller
Southern Co-op —Portsmouth
- Hybrid work
- Computer literacy
- Communication skills
- Free parking
- Employee assistance programme
13d
Complaints Advisor
Onecom —Fareham
- Up to £27,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d

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Customer Success Manager (MotorTech AI - A Keyloop Company)

Keyloop -
Petersfield

Apply Now

Job details

9 days ago

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Partnership building
Customer renewal management
Customer loyalty building
Relationship management
Multidisciplinary collaboration
Communication skills

Full job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Duties & Responsibilities

Champion customer success across assigned accounts to drive successful onboarding, renewal and long-term loyalty to Keyloop
Deliver business impact and innovation to a customer’s business by truly understanding the customers’ key business challenges and opportunities
Build and nurture senior executive (including C-level) relationships across assigned accounts to solidify our partnership and commitment to the customer
Work closely with the Sales organizations to develop growth and retention plans
Foster strong customer relationships to enhance adoption, ensure retention and increase overall customer satisfaction
Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Advocate for customer needs/issues cross-departmentally to ensure a seamless experience
Represent the customer voice for Motortech AI across all areas of Keyloop
Liaise with the wider Keyloop Customer Success teams where client onboarding is across multiple product streams
Maintain a broad understanding of Keyloop’s value proposition and products to discuss with customers, with a view to encourage interest in upgrades and additional products and/or services
Travel to customer sites as required. May be called upon during off-hours to become actively involved in resolving a customer issue
Prepares and presents key business issues to senior management to provide and obtain information and to build consensus regarding project direction
Take ownership of showcasing business & product performance metrics & KPIs – always being transparent on areas of improvement & opportunities for digital evolution whilst driving positive outcomes for our customers
Accountable for Customer Success Plans & ownership of all associated goals
The success metrics in this role will include timely onboarding progression, customer satisfaction (NPS), revenue attrition rates, and product & feature adoption.

Skills Required

3+ Years Customer Success Management experience
CSM Experience for a Cloud Based Enterprise Software solution is a plus
Ability to work independently and in a strong team environment
Ability to maintain excellent colleague and peer relationships
Excellent communication, presentation and negotiation skills
Ability to quickly grasp and distinctly explain technological and business concepts
Strong understanding of business processes and their implementation into enterprise applications
Strong understanding of customer needs, and objectives
Willingness to travel

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

senior advisor jobs in southampton, ham

Customer Success Manager (MotorTech AI - A Keyloop Company)

HR Business Partner - 18 month fixed term contract

Head of Social and PR

Senior Learning & Development Manager - Global Distribution & Packaging

HR Business Partner (FTC)

Public Policy Advisor - Associate

Strategic Partnerships Manager

Senior Parts Advisor

Health & Safety Site Lead

Territory Manager

Trade Implementation Manager Senior Associate

Employee Relations Advisor

Planning Enforcement Manager - EH0364

Telesales Advisor

Senior Business Development Manager

Contract Liaison Officer

Sales Advisor - Havant

Audit Senior/Semi Senior

Financial Controller

Complaints Advisor

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