It service desk analyst Work, Jobs in Southbourne, Dor (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
- Free parking
Quick apply
1d
IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
7h
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office

More jobs to discover

Find similar jobs that you might be interested in.

Operations Centre Analyst
Lockheed Martin Corporation —Havant
The role will not be authorized to provide services to Lockheed Martin UK Limited, which are directly related to business development, acquisition, or sales…
6d
IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
Management and resolution of calls using the customer's service management package. Answering calls and triaging all types of tickets at a first line level.
£26,000 - £29,000 a year
Quick apply
1d

I want to receive the latest job alerts for it service desk analyst in southbourne, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

BTL IT Solutions Ltd.
East Cowes

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
1 day ago

Benefits

Free parking
Company events
On-site parking

Qualifications

SCCM
Windows
IT support
A Level
Active Directory
Intune

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

The role is based at our customer's site at Cowes on the Isle of Wight. However, this role will be part of a UK wide virtual team.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for the following systems:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Entra ID/Active Directory administration
Microsoft InTune
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
Teams Telephony support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Are you willing to undertake UK Security clearance (you must be free of a criminal record)?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

it service desk analyst jobs in southbourne, dor

IT Service Desk Analyst

IT Service Desk Analyst

2nd Line Technical Analyst

More jobs to discover

I want to receive the latest job alerts for it service desk analyst in southbourne, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected