As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances.
Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do.
We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026.
We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=.
We're looking for an experienced
Security Operations Team Manager to lead our Security Operations function, ensuring effective protection against cyber threats through security monitoring, incident response, and operational risk management.
This is a hands-on leadership role responsible for the day-to-day delivery of Security Operations across monitoring, incident response, vulnerability management and threat intelligence. You'll lead a small team of cyber security professionals, work closely with technology and business stakeholders, and ensure operational security remains aligned with organisational priorities and risk appetite.
As a regulated organisation, we need someone who can balance strategic thinking with operational execution, focusing on what matters most: protecting the organisation from real-world cyber threats while driving continual improvement in our security capabilities.
The role follows a hybrid working pattern, with regular attendance required at our Bournemouth office.
Key Responsibilities
- Lead, coach, and develop the Security Operations team, setting clear objectives and priorities.
- Manage relationships with security service providers, MDR/SOC partners and key technology teams.
- Maintain oversight of security incidents, cyber threats, vulnerability exposure and remediation activities.
- Drive operational governance, reporting and security metrics for senior stakeholders.
- Coordinate cyber incident response activities and ensuring lessons learned are embedded.
- Oversee the development and maintenance of incident response plans, playbooks and procedures.
- Ensure operational risks are identified, assessed, escalated and managed effectively.
- Help shape and mature security operations capability in line with business growth and evolving threats.
- Provide clear leadership during cyber security incidents and high-pressure operational situations.
About You
Essential
- Significant experience within Security Operations, Cyber Operations, SOC leadership or Incident Response.
- Proven experience leading and developing technical security teams.
- Hands-on understanding of modern cyber threats, attacker tactics, techniques and procedures (TTPs).
- Experience managing security incidents from triage through to resolution and lessons learned.
- Strong understanding of vulnerability management and threat exposure reduction.
- Experience working with outsourced security providers, MDR services or managed SOC environments.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills with a focus on practical outcomes.
Desirable
- Experience within Financial Services or other regulated environments.
- Knowledge of NIST CSF, ISO 27001, or similar security frameworks.
- Experience with SIEM, EDR, and Vulnerability Management platforms.
- Relevant certifications such as CISSP, CISM, AZ-500, SC-100, AWS Security Specialty, or equivalent.
Rewards and Benefits
At LV= Savings and Retirement, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes:
- 30 days' holiday, with the option to buy up to 5 additional days
- Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)
- An annual bonus scheme based on personal performance
- Single-cover private medical insurance (with the option for you to upgrade to family cover)
- Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance
- Up to 20% discount on our life products for you and your immediate family
- A group life assurance policy with 4 x your basic pay to go to your dependents (you’ll have the option to increase to 8 x cover)
- Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service)
- Access to our Employee Assistance Programme (EAP) for support when you need it
- A virtual GP service
- Shared parental leave
- Up to 20% discount on our life products for you and your immediate family.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered.
We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.
