Concierge Work, Jobs in Southend On Sea, Ess (with Salaries)

Housing Concierge
HomeGroup —Southend-on-Sea
- £13.45 an hour
- Full-time
- Communication skills
- Employee discount
- Life insurance
14h

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Housing Concierge

HomeGroup -
Southend-on-Sea

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Job details

Permanent | Full-time
£13.45 an hour
14 hours ago

Benefits

Company pension
Employee discount
Life insurance

Qualifications

CCTV
Remote video monitoring
Experience working with individuals experiencing homelessness
Anti-social behaviour case management in housing
CCTV monitoring
Customer support
Residential security
Communication skills

Full job description

About the role

Salary £26,300 per annum (£13.45 per hour) and great benefits including Health Cash Plan

Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift

Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network aren’t around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour

Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You bring

Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.

Job details
• You'll work 8pm-4:30am, Monday to Friday.

Rosemead is a supported housing service for homeless ex-offenders in Southend-on-Sea. Our concierge role is an important part of the support service we offer.
Although you’ll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
You’ll need an Enhanced DBS check done (we pay for it)

What’s in it for you?

34 days leave increasing to 39 (including bank hols and a “me day”)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more

Finally
For reasonable adjustments email [email protected]. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

Apply Now

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