2nd line support engineer Work, Jobs in Southport, Msy (with Salaries)

Network Engineer (2nd Line)
Fusion Fibre Group —Warrington
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Linux
Quick apply
11d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
13d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Engineering
- English
- Analysis skills
- Annual leave
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
- Azure
- Linux
4d

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1st Line Support Engineer
Hudson Hill Consulting —Runcorn
Troubleshoot hardware and software issues in a timely and professional manner. Act as the first point of contact for all IT support queries via phone, email, or…
Up to £28,000 a year
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IT Support Engineer (1st Line)
Forbes Solicitors —Preston
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.

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Network Engineer (2nd Line)

Fusion Fibre Group
Warrington

Quick apply

Job details

Permanent | Full-time
£34,000 - £42,000 a year
11 days ago

Qualifications

Driving Licence
Network infrastructure
PRTG
Computer networking
DNS
Solarwinds
Linux
SaaS
IaaS

Full job description

Job Summary
You will be responsible to manage, scale and maintain the growth of Network infrastructure and support customer escalations from the service desk.

This is a hands-on role where you’ll lead and take part in projects.

You should have at least 3 years’ experience in a similar capacity within an ISP environment.

Responsibilities

Monitor and maintain network infrastructure resilience and reliability
Suggest improvements to network performance (capacity, scalability and resilience)
Provide technical input into projects and able to lead
Review and improve B2B technical solutions, such as multi-tenanted customers.
Work with Customer Support Team Lead with technical handover guides for new/existing products
Able to assist the Customer Service Team (CST) with incident investigation where applicable
Resolve issues escalated from CST.
Ensure all change activity on the Core Infrastructure platforms adheres to internal Change Management policies
Perform technical assessments, testing, and proof of concept to validate new designs
Willing to travel for remote network deployments/maintenance when required. (MDU & Cabinet sites)
Contribute to improvement of processes within the department
Build successful relationships with other teams across the business
Work up and down the organisation and influence others to achieve desired results
Automate tasks and monitor their effectiveness

Essential skills

Experience of carrier grade network infrastructure
Expert knowledge and experience with network technologies (routing/switching/security) – IPv4, 802.1Q/QinQ, dynamic routing protocol.
Experience working in a multi-vendor environment (Cisco/Nokia/Mikrotik)
Experience with Security equipment (NGFW).
Exposure to Cloud platforms (SaaS, IaaS)

Desirable skills

Fortinet NSE certified
Understanding of emerging network technologies including SDN, SD-WAN and automation technologies
Understanding of ISP systems stack – RADIUS, SMTP, DNS.
Openreach FCP, EBD and Cablelink
Working with -48VDC Telco Power Systems 
XGS-GPON, GPON exposure, any vendor.
Good operational knowledge of Linux OS
SNMP application experience e.g. PRTG, Nagios, Solarwinds, Observium, Cacti
WiFi experience

Role specifics

Core hours of Mon-Fri 0900 – 1730
On occasion to support out of hours project deployments
Be part of an on-call rota for critical core outage.
Provide onsite support for critical incidents and network maintenance (Newcastle, Liverpool, York)

Job Types: Full-time, Permanent

Pay: £34,000.00-£42,000.00 per year

Application question(s):

Access to a vehicle to visit infrastructure sites

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Warrington WA3 7BH

Quick apply

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2nd line support engineer jobs in southport, msy

Network Engineer (2nd Line)

1st Line Support Engineer

2nd Line IT Support Engineer

1st Line IT Service Desk Engineer

IT Support Engineer

Remote Support Engineer – Night Shift

Advansys Technical Consultant

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