The closing date is 21st Jul 2026
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Anticipated Interview date(s) To be advised
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Job summary
An exciting opportunity has arisen to join our admin team working as a part-time Medical Secretary (Thursday & Friday) 15 hours per week within the Neurology Department at Yeovil District Hospital.
The Medical Secretary will be required to provide efficient and effective secretarial duties to consultants and their team and act as the first point of contact for all forms of communication for the consultants .
The Medical Secretary will also provide flexible secretarial support to clinical teams as requested by the Operational Support Manager / Senior Operational Manager to support service requirements during absence as necessary.
To prioritise all incoming mail and action accordingly.
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Main duties, tasks & skills required
To answer all incoming telephone calls and emails from patients, carers and other healthcare professionals in an efficient manner. Actioning and resolving queries or referring onto other departments and agencies as appropriate.
Communicate with patients, colleagues, internal and external.
Ensure all investigation results are readily available to the clinical staff.
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.
Prioritise own work efficiently and effectively, highlighting any issues to the Band 5 Operational Support Manager.
Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
Liaise with the outpatient team regarding outpatient appointments.
To action fast track referrals (if appropriate) to ensure timely appointments are made.
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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Person specification
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Qualifications
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Essential
Good standard of general education
RSA/OCR III WP/Typing or equivalent
AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge
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Desirable
ECDL or equivalent
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Experience
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Essential
Audio typing/word processing
Working knowledge of Microsoft office suite
Evidence of a good standard of Literacy / English language skills
Good communication skills on the telephone, via email, face to face and in written correspondence
Profession and responsible approach at all times
Ability to multi task
Ability to organise own time
Ability to manage Consultant diary
Accurate and timely presentation of information
Ability to take steps to ensure the patient has a smooth pathway
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Desirable
Medical audio typing
Working knowledge of in house hospital systems
Knowledge of patient notes / retrieval and related tasks/medical records procedure
Knowledge of Department and Divisional Structure
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Claire Vincent / Kathleene Carin
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Fixed Term
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Duration
18 Month(s)
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Working pattern
Part-Time
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Reference number
184-OR-4400
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Job locations
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
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