Centre head Work, Jobs in Speke, Msy (with Salaries)

Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
7d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Internal Communications and Engagement Manager
B&M Retail —Liverpool
- Full-time
- Free parking
- Employee discount
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Travel Consultant
Trailfinders —Chester
- £44,000 - £49,000 a year
- Sales
8d
Head of CRM, Loyalty and Retention
The Protein Works™ —Liverpool
- Full-time
- Presentation skills
- Work from home
- Employee discount
Quick apply
Accounts Assistant
Volkswagen Commercial Vehicles —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
- Free parking
- Employee assistance programme
Quick apply
19h
Head Chef/Kitchen Manager
La Finca Eivissa —Liverpool
- £30,000 a year
- Weekend availability
- Cooking
- In-person
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
9d
Accounts Assistant
Swansway Garages —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Banking
- Free parking
- Employee assistance programme
16h
Medicals Team Leader
Bond Turner —Liverpool
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
1d
Third Party Relationship & Operational Excellence Manager – Pre Litigation Credit Hire Team
Bond Turner —Liverpool
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
6d
Head of OCC System Operability - South
Scottish Power —Birkenhead
- From £70,800 a year
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
4d
Team Member
KFC —Garston
- Up to £12.21 an hour
- Full-time
- Cash handling
- Restaurant
- Employee assistance programme
- Employee discount
4d
First Response Advisor
CEL Solicitors —Liverpool
- £23,132 a year
- Bar
- Sales
- Computer skills
- Annual leave
Quick apply
General Manager
Crowne Plaza Liverpool John Lennon Airport —Liverpool
- £54,000 a year
- Full-time
- Hotel
- Leadership
- Restaurant
- Employee assistance programme
Quick apply
8d
Diary Manager Corporate Services
HM Prison & Probation Service —Birkenhead
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
General Practitioner
Primary Care 24 —Liverpool
- £76.43 - £91.48 an hour
- Part-time
- English
- Care plans
- Annual leave
Head of Financial and Regulatory Reporting
Regenda Group —Liverpool
- £72,450 a year
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Annual leave
- Employee assistance programme
12d
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
21h
People Service Delivery Manager
The Riverside Group —Liverpool
- £43,460 - £48,024 a year
- Full-time
- Oracle
- Microsoft Office
- Human resources

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centre head jobs near speke, msy

Senior Relationship Team Leader

DCBL -
Runcorn

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Computer literacy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Location: Runcorn –Office Based- Contact Centre

Salary: Up to £35,000 dependant on experience

Join Our Team!

DCBL – award winning debt collection. Want to be part of the change?

We are looking for an experienced and motivated Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering exceptional customer service.
Reporting to the Contact Centre Manager, you will lead up to two Relationship teams, provide operational support, and act as deputy when required. You will also oversee our UK Collections Administration team and support key business functions including performance management, compliance, invoicing, and HR processes.

Ultimately driving performance to maximise collections on behalf of our clients.

As the role supports South Africa, you may be required to travel as part of your role.

What You'll Be Doing

Lead, motivate and develop up to two Relationship teams within our South Africa Contact Centre.
Coach and support team members to achieve individual and team performance targets.
Drive collections in line with operational targets
Monitor KPIs and implement improvement plans to drive high performance.
Conduct regular performance reviews, coaching sessions and development planning.
Ensure compliance with company policies, legal requirements and data security standards.
Lead the UK Head Office Administration team, ensuring productivity and quality standards are achieved.
Manage invoicing for the South Africa operation.
Work closely with Quality Assurance to improve service delivery and customer outcomes.
Oversee workload management, including scanned post allocation and administrative processes.
Support HR activities including attendance management, conduct issues and performance management.
Act as deputy for the Contact Centre Manager when required.
Collaborate with fellow Team Leaders to share best practice and provide cover during periods of leave.

What We're Looking For

Previous experience in a Team Leader, Supervisor or Management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven ability to coach, motivate and develop teams.
Strong organisational and time management skills.
Experience managing KPIs and driving performance improvement.
Good analytical and problem-solving abilities.
High level of computer literacy, including Microsoft Word and Excel.
Understanding of operational processes, compliance and quality standards.

Why Join Us?
Be part of a supportive and collaborative leadership team.
Opportunity to make a real impact by developing people and improving performance.
Career development and progression opportunities.
A dynamic and rewarding working environment.
If you're a passionate leader who enjoys developing people, driving performance and delivering outstanding service, we'd love to hear from you. Apply today!

Quick apply

Refine Your Search

centre head jobs in speke, msy

Senior Relationship Team Leader

Senior Customer Service Manager

Internal Communications and Engagement Manager

Head of Customer Experience

Travel Consultant

Head of CRM, Loyalty and Retention

Accounts Assistant

Head Chef/Kitchen Manager

Accounts Assistant

Medicals Team Leader

Third Party Relationship & Operational Excellence Manager – Pre Litigation Credit Hire Team

Head of OCC System Operability - South

Team Member

First Response Advisor

General Manager

Diary Manager Corporate Services

General Practitioner

Head of Financial and Regulatory Reporting

Head of CRM & Loyalty

People Service Delivery Manager

I want to receive the latest job alerts for centre head in speke, msy

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