Help people achieve their dream of homeownership in a rewarding and customer-focused sales role.
About the Role
We’re looking for a proactive and customer-focused Sales Officer to join our team. This is a varied and fast-paced role where you’ll be responsible for the sale of affordable home ownership initiatives including shared ownership, shared ownership after sales, Right to Buy and Right to Acquire, as well as other housing sales such as disposals and acquisitions.
You’ll play a key part in helping customers navigate the home buying journey, working closely with internal teams, solicitors, mortgage advisors and external partners to ensure a smooth and positive experience. If you enjoy a role where no two days are the same and where you can make a real difference, this could be the perfect opportunity for you.
What you'll do:
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Support customers through the full sales journey from enquiry to completion
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Carry out viewings and undertake financial assessments
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Lead on marketing strategies for developments and resales
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Manage multiple cases at different stages, ensuring deadlines are met
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Maintain accurate records and ensure compliance with policies and procedures
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Get involved in new initiatives and support continuous service improvement
Our ideal candidate for this role is someone who:
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Learns quickly and can confidently pick up new processes and information
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Enjoys multitasking and managing a varied workload
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Is proactive and not afraid to get stuck in and support the wider team
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Is dependable, organised and able to meet deadlines
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Has excellent communication and customer service skills
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Builds strong working relationships with colleagues and external partners
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Has good attention to detail and works accurately under pressure
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Holds a full driving licence and has access to their own vehicle
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Is flexible and willing to work across different locations and outside standard hours when required
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
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Flexible working opportunities including flexi-time and hybrid working
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Free, fully equipped onsite gym and changing facilities.
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The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
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Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
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Free Employee Assistance programme, including free counselling
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Free annual flu vaccination
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Cycle to Work scheme
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We support digital working with modern devices/smart phones
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It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
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Our modern and spacious offices are right on a bus route, and just three miles from the city centre
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We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
To Apply:
If you are interested in this fantastic opportunity please select apply, complete our short form and upload your CV, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
This role is not suitable for job share
For an informal discussion about this role, please contact Cathy Thomas, Senior Sales Officer on 07584 490489 or Vicki Clark, Senior Sales Officer on 07584 490486
Shortlisting Date: 22nd July 2026
Interview Date: 28th July 2026
If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background
