Customer experience verifications Work, Jobs in Springburn, Glg (with Salaries)

Asset Data Governance Administrator
OCS Group —Glasgow
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Maintenance
14d
Customer Success Manager
Spire Global —Glasgow
- Hybrid work
- Sales
- Salesforce
- English
- Employee stock purchase plan
- Annual leave
6d
Multimodal Operator
Unsworth —Scotland
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Digital Customer Support Apprentice
QA Apprenticeships —Bishopton
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Free parking
- Gym membership
Customer Success Manager
Spire —Glasgow
- Hybrid work
- Sales
- Salesforce
- English
- Employee stock purchase plan
- Annual leave
6d
Regional Health and Safety Manager (North of England & Scotland)
IVC —Glasgow
- Remote
- Travel
- Communication skills
- Employee assistance programme
8d
Operations Manager - Apprenticeships Scotland
GP Strategies Corporation —Stirling
- Full-time
- Business development
- Analysis skills
- No degree
14d
Reception Manager
IVC —Kilmarnock
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Annual leave
- Employee discount
7d
PRT - Transitions Manager
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
Quick apply
7d
Sales Manager - Weather & Climate (EMEA & APAC)
Spire —Glasgow
- Remote
- Sales
- English
- Business development
- Employee stock purchase plan
- Annual leave
PRT - Transitions Manager
Legal & General Investment Management —Glasgow
- Project management
- Communication skills
- Employee discount
7d
Property Manager
Rettie —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
Quick apply
7d
QA Engineer III (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
QA Engineer II (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
Raw Materials Coordinator
ABP UK —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Employee assistance programme
Quick apply
Plants Project Manager HVDC
Hitachi Rail —Glasgow
- Full-time
- Engineering
- English
- Project management
- Flexible schedule
Quality Assurance Manager ( Cambuslang Part time)
Dominos —Glasgow
- Part-time
- IT
Senior Project Manager
Omexom UK —Scotland
- Microsoft Word
- Microsoft Excel
- Computer literacy
9d
Senior Cyber Security Engineer
Siemens —Glasgow
- Full-time
- Mentoring
- Leadership
- Communication skills
Asset Compliance Manager
ASSYSTEM —Helensburgh
- Full-time
- Hybrid work
- No degree
- Employee assistance programme
Quick apply
8d

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Asset Data Governance Administrator

OCS Group -
Glasgow

Apply Now

Job details

14 days ago

Qualifications

Report writing
Microsoft Excel
Facilities management
Data analysis skills
Maintenance
Microsoft Office
Administrative experience
Analysis skills
Driving
Organisational skills
Unity
Communication skills
Time management

Full job description

About The Role:

The Business Support Administrator is responsible for delivering high-quality administrative, reporting, and governance support to ensure the effective operation of business processes. This role plays a key part in maintaining compliance, monitoring performance, and supporting continuous improvement across standard operating procedures (SOPs) and business controls

Reporting to

Senior PPM Data Planner

Key Responsibilities:

Reporting & Performance Tracking

Produce management reports, scorecards, and dashboards to monitor business performance
Track progress against key metrics, highlighting risks, issues, and trends
Provide accurate and timely reporting to support decision-making

Governance & Compliance

Ensure governance and assurance of Standard Operating Procedures (SOPs)
Monitor compliance with internal processes and highlight areas of non-adherence
Support audits and assurance activities where required

Document & Library Management

Manage and maintain central libraries of SOPs, Notices, and SFG20 documentation
Ensure all documents are up to date, accessible, and aligned with current standards
Coordinate updates and version control across key process documentation

Process Adherence & Follow-up

Proactively track and chase adherence to verification processes and operational notices
Engage with stakeholders to ensure compliance with required standards
Escalate issues and delays where necessary to support timely resolution
Ensure accurate and timely communication with stakeholders

Key Skills & Experience

Proven experience in an administrative or business support role
Strong experience in reporting, data analysis, and performance tracking
High attention to detail with a focus on accuracy and data integrity
Excellent organisational and time management skills
Proficient in Microsoft Office suite including Excel and reporting tools
Strong communication skills with the ability to engage and influence stakeholders
Experience working within governance or compliance frameworks
Experienced in Facilities Management and proficient in using Computer-Aided Facility Management (CAFM) systems

Personal Attributes

Proactive and highly organised
Strong analytical mindset
Confident in following up and challenging where required
Reliable and detail-oriented
Able to manage multiple priorities effectively
Experience in leading change and driving change awareness within a complex and geographically dispersed organisation.
Excellent communication skills including presentation and written report writing
A self-motivated person who is target driven and possesses the ability to work on their own initiative

Desirable

Experience working with SOP frameworks and assurance processes
Familiarity with SFG20 or similar maintenance standards
Experience in a regulated or process-driven environment

Success Measures

Accuracy and quality of reporting outputs
High levels of SOP compliance across teams
Effective management and accessibility of documentation
Improved adherence to verification and governance processes

Hours and Environment

This position will be based from the Glasgow (Hillington) OCS office.

Core working hours for this position are from 8am until 16:30pm, Monday to Friday. However, flexibility will be expected regarding hours of work, to suit the needs of the business and team.

Hybrid working 1 day per week is available at managers discretion following successful induction.

You must have the right to work in the UK

Security clearance may need to be undertaken due to the needs of the customer’s organisation.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Apply Now

Refine Your Search

customer experience verifications jobs in springburn, glg

Asset Data Governance Administrator

Customer Success Manager

Multimodal Operator

Digital Customer Support Apprentice

Customer Success Manager

Regional Health and Safety Manager (North of England & Scotland)

Operations Manager - Apprenticeships Scotland

Reception Manager

PRT - Transitions Manager

Sales Manager - Weather & Climate (EMEA & APAC)

PRT - Transitions Manager

Property Manager

QA Engineer III (AI-Powered)

QA Engineer II (AI-Powered)

Raw Materials Coordinator

Plants Project Manager HVDC

Quality Assurance Manager ( Cambuslang Part time)

Senior Project Manager

Senior Cyber Security Engineer

Asset Compliance Manager

I want to receive the latest job alerts for customer experience verifications in springburn, glg

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