Job Title: Internal Sales Executive
Reports to: Sales Office Manager
Salary: £30,000 - £35,000 basic per annum, plus uncapped bonus potential
Hours: 39 hours per week Monday – Friday
Benefits:
- Structured sales training & career development path
- Competitive salary plus an uncapped performance-related bonus
- Fre on-site gym
- Private healthcare & wellness support
- Enhanced Maternity, Paternity and Adoption Leave
- A collaborative, supportive team environment
- Staff discounts, social perks and more!
Job Purpose: To cover an area working collaboratively with the Area Sales Manager to approach potential customers with the aim of winning new business. The Sales Executive works to maintain good relationships with existing customers and gain repeat business wherever possible.
Responsibilities:
- Own and manage the sales pipeline from enquiry through to conversion, ensuring all opportunities are progressed in a timely manner
- Maintain and grow strong customer relationships, drive repeat business and increase account value
- Telephone to remain the primary point of contact, achieving a minimum of 2.5 hours of customer talk-time per day in line with team KPIs
- Deliver consistent customer engagement, meeting agreed targets across call activity, touchpoints, and conversion
- Work in close partnership with the Area Sales Manager – building a strong relationship and operating as one team to drive area performance
- Prepare and present quarterly updates alongside the ASM to the wider team
- Use all available data and reporting to keep customers up to date on product ranges, new launches, and opportunities to upsell
- Provide cover across additional sales areas when required to support during annual leave, sickness, or recruitment gaps
- Work with the Sales Office Manager to provide pricing support, securing business at a competitive level while clearly communicating the added value Deanta offers (team support, fleet, and service levels)
- Work closely with the Customer Service team to resolve customer issues, following company SOPs and protecting margin and brand reputation
- Manage and prioritise top quotes, ensuring outcomes are accurately captured within the CRM system
- Maintain high standards of CRM usage, ensuring all customer interactions, opportunities, and updates are recorded correctly
- Support onboarding of new customers, including system setup, pricing agreements, and completion of terms and conditions
- Be prepared for regular 1:1 reviews to discuss progress against area targets and agreed KPIs
Skills and experience:
- Proven inside sales experience within a fast-pace environment
- Track record of over-achieving KPI’s
- Strong phone presence and experience of busy phone lines
- Resilient when working under pressure
- Proficient with corporate productivity
- Experience working with CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Personal Attributes:
- A good sense of humour
- Customer focused and commercially minded
- Strong communication skills
- Enthusiastic and team focused
Company overview:
Deanta is a leading supplier of internal doors, hardware and ancillary products to door specialists, builders’ merchants, and independent door shops across the UK.
Our doors are designed, manufactured, tested, and delivered to our customers by Deanta employees. Having full control of the process from end to end sets us apart from our competitors, allowing us to deliver a consistent and superior product to the UK market.
All our employees have the opportunity to gain great autonomy and experience in our stimulating, diverse, and dynamic environment.
Our continued success is driven by our ability to produce high quality doors at competitive and accessible costs, pivoting to meet customer needs and bringing new and innovative designs to market. All of this is delivered by our agile and forward-thinking team.
Full Deanta benefits and company policies at https://deantawood.co.uk/career-deanta/
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Work Location: In person
