Motor vehicle service advisors Work, Jobs in St. Andrews, Fif (with Salaries)

Service Advisor
Western Volkswagen —Kirkcaldy
- Up to £35,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
11d
Service Advisor
Arnold Clark —Dundee
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
1d
Vehicle Damage Assessor
Solus Accident Repair Centres —Perth
- Full-time
- Employee discount

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Supporting driver registrations and membership queries. Deliver excellent customer service in a fast-paced environment. Detail-focused and analytical approach.
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Service Advisor
Western Volkswagen —Kirkcaldy
Customer Interaction & Service Explanation:* Greet customers professionally, listen to their concerns, provide clear explanations of services, estimates, and…
Up to £35,000 a year
Quick apply
11d

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Service Advisor

Western Volkswagen -
Kirkcaldy

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year
11 days ago

Benefits

Store discount
Cycle to work scheme
Annual leave
Company pension
Employee discount
Shuttle service provided

Qualifications

Driving Licence
Customer service
Upselling
Driving

Full job description

Service Advisor
Western Volkswagen, Kirkcaldy
Salary up to £28,500. OTE up to £35,000.

Colleague Benefits

Enjoy your birthday off on us every year!
Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
Industry leading training and development opportunities.
Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
Up to 5 study days off per annum, plus time off for any exams.

Role Overview

Customer Interaction & Service Explanation: Greet customers professionally, listen to their concerns, provide clear explanations of services, estimates, and timelines, and offer relevant recommendations based on vehicle condition.

Scheduling & Coordination: Efficiently schedule service appointments, coordinate loan vehicles or shuttle services, and communicate customer concerns to Service Technicians for accurate diagnosis and resolution.

Job Monitoring & Updates: Monitor job progress, update customers on any delays, and identify additional service opportunities, while ensuring compliance with warranty and service procedures.

Record Keeping & Payment Processing: Maintain accurate records of work orders, invoices, and customer profiles, process payments accurately, and reconcile transactions.

Customer Follow-up & Feedback: Follow up post-service to ensure customer satisfaction, address complaints, solicit feedback for improvement, and maintain positive customer relationships.

#EWMG2

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Store discount

Application question(s):

“Do you have any unspent convictions?” Additional guidance: Please answer “Yes” if you have any convictions that are not yet spent under the Rehabilitation of Offenders Act 1974. The term ‘convictions’ is used to refer to any sentence or disposal issued by a court. If all your convictions are spent, you can answer “No”. [If you’re not sure if your convictions are unspent or spent, please visit the government website:- https://www.gov.scot/publications/disclosure-periods-previous-convictions-alternatives-prosecution-scotland-under-rehabilitation-offenders-act-1974/pages/1/

Experience:

Customer service: 1 year (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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