2nd line support engineer Work, Jobs in St. Neots, Cam (with Salaries)

Support Engineer - 2nd Line
Advania UK —Bedford
- £30,000 - £37,000 a year
- Hybrid work
- Azure
- Microsoft Office
- Driving
10d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
12d
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
3d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering

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Support Engineer - 2nd Line
Advania UK —Bedford
A driving licence is also required for this position as you will need to travel between sites, as required. During the first 4 months, you will be required to…
£30,000 - £37,000 a year
10d

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Support Engineer - 2nd Line

Advania UK -
Bedford

Apply Now

Job details

£30,000 - £37,000 a year
10 days ago

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Microsoft Office
Driving

Full job description

Support Engineer - 2nd Line

Position Overview:
We are looking for an onsite Support Engineer to join our team in Milton Ernest, Bedford. In this role you will be working on a client site and dedicated to a single customer, and will provide 2nd line technical support in software, hardware and networking areas.

This role would suit someone with a pre-existing 2nd line support skills set who would like to develop their onsite customer-facing skills.

Salary & Benefits

This role operates on a hybrid working basis. During the first 4 months, you will be required to be onsite 4 days per week with Fridays at home. After the successful completion of this period, Monday - Wednesdays will be onsite with Thursdays and Fridays at home.

The budgeted salary for this role is between £30,000 and £37,000 a year.

Click here for the list of benefits.

Responsibilities:
In this role, you will have the opportunity to:

Provide 2nd line technical support with hardware, software and networking issues
Have end-to-end ownership of customer tickets, identifying the underlying issue and mangaing solution
Guide users through step-by-step technical solutions, with the support of a wider technical team
Manage and work to agreed SLAs to ensure that the right technical solutions are delivered in the right way
Assist with hardware and software installations
Facilitate one-to-one user training, as required
Develop professionally by gaining on-the-job experience alongside having the opportunity to attain industry-recognised certifications

Qualifications & Experience:

The right candidate for this role will have:

Professional 2nd line support engineering experience
Experience of working in a customer-facing capacity
Technical experience of Microsoft technologies (Windows Server, Exchange, Office 365)
PC / Server / Mobile support experience

A driving licence is also required for this position as you will need to travel between sites, as required.

Experience within a managed service setting would be useful, but is not essential to apply for this role.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

2nd line support engineer jobs in st. neots, cam

Support Engineer - 2nd Line

1st/2nd Line IT Support Engineer

ICT User Support Engineer

1st line Support Engineer

Internal IT – 2nd Line Systems Analyst

Electrical Software Support Engineer

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