Club Mona, Liverpool
Full-time, permanent | Liverpool L5 9TR | Reporting to the Directors.
Lead the launch of North Liverpool’s newest padel, fitness and lifestyle destination
Club Mona is opening in Fortress Works, on Great Howard Street – right in the heart of the Ten Streets / Vauxhall regeneration corridor, moments away from the Titanic Hotel and Everton FC’s Hill Dickinson Stadium. Across three floors and roughly 40,000 sq ft, we’re building 8 padel courts, a full gym floor with dedicated studios, a ground-floor recovery suite, an in-house cafe & bar, and a retail shop – all under one roof.
We’re looking for a General Manager to take full operational and commercial ownership of the venue from the ground up. This is a rare opportunity to shape a multi-concept leisure venue from day one.
What You’ll Be Responsible ForWhole-site leadership
You’ll be the single point of accountability for Club Mona’s day-to-day operation and its commercial performance – working closely with directors on strategy, budgets and growth, while running the building, hands-on, every day.
Padel & Court Operations
- Court utilisation, pricing strategy and booking platform management across 8 courts.
- Overseeing the resident Padel Pro coaching team, tournaments, events and club programming.
- Working with our self-employed Personal Trainers and Padel Pros to keep the floor busy, visible and well-run, without them sitting on your payroll.
Gym, Studios & Recovery
- Overseeing a full gym floor and group fitness studio programme that justifies a premium membership position against every gym in the city.
- Overseeing the ground-floor recovery suite (sauna, ice bath, hot plunge) – including member safety, session protocols and the member journey from gym floor to recovery.
- Owning member retention, satisfaction and the day-to-day member experience across a 600-member site.
Food & Beverage
- Full oversight of our in-house cafe & bar – working alongside a dedicated F&B team on menu, supplier relationships, stock control, food safety and service standards across a 6am–11pm trading day.
- Balancing daytime cafe trade with an evening bar offer, and making sure both feel like a genuine reason to visit Club Mona, not an afterthought.
Retail
- Running the on-site club shop – stock selection, supplier relationships and merchandising for both padel players and gym members.
Corporate Events & Sponsorship
- Overseeing programme of corporate hospitality events across the courts, cafe and bar.
- Building genuine commercial partnerships – court sponsorship, an anchor venue partner, and brand relationships that add credibility and revenue.
People & Team Leadership
- Leading a team of around 30 across reception, F&B, kitchen and housekeeping, built around a live, footfall-driven rota covering 6am–11:30pm, seven days a week.
- Direct line management of the Assistant GM, F&B Manager and Bookkeeper, with full accountability for recruitment, training, rostering and standards across every department.
Commercial Ownership
- Full P&L accountability – revenue, cost of sales, staffing costs and overheads across every part of the business, reporting directly to the founders.
- Budgeting, forecasting and performance reporting, with real input into pricing, membership strategy and investment decisions as the venue matures.
What We’re Looking For
This is not an entry point into venue management – we need someone who has already run a comparable multi-department operation and can walk in ready to lead from day one.
- Extensive, proven experience as a General Manager or senior operations leader within leisure, fitness, hospitality or a comparable multi-site/multi-department consumer business.
- A genuine track record of owning a P&L – not just running a department, but being accountable for the numbers behind it.
- Experience leading teams across multiple disciplines at once (for example: fitness/leisure operations alongside food & beverage, retail or hospitality).
- A genuine passion for padel, fitness or hospitality, and the credibility to represent a premium, ambitious brand from day one.
- Strong people leadership – someone who can build, train and retain a team, and set a service standard the whole venue is judged against.
What You’ll Get
- Base salary, plus performance-related bonuses tied to venue trading performance.
- The chance to lead a flagship new-build venue in one of Liverpool’s most exciting areas.
- Real commercial responsibility and visibility with the founding team.
- A rare opportunity in an exciting new concept.
How to Apply
If you’re an experienced operator we’d like to hear from you. Please send your CV and a short covering note explaining why you’re the right person to run Club Mona to [email protected].
Pay: £45,000.00-£60,000.00 per year
Benefits:
- Company events
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
Work Location: In person
