Helpdesk team leader Work, Jobs in Stanford Le Hope, Ess (with Salaries)

Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
1d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Events Logistics and Operations Officer
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Weekend availability
- Social media management
- Microsoft Office
- Organisational skills
- Annual leave
2d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Middle Office Desk Support Analyst
HSBC Global Services Limited —London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
8d
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
2d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Receptionist
CBRE —London
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
18h
Customer Support Consultant - UK
Redcat Pty Ltd —East London
- Hybrid work
- Hospitality
- Software troubleshooting
Quick apply
7d
Enhanced Due Diligence Associate
HSBC Global Services Limited —London
- Full-time
- Banking
6d
Relationship Director
HSBC Global Services Limited —Maidstone
- Full-time
- Banking
9d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
9d
Service Delivery Manager
Centellic —London
- Full-time
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
5d

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Senior IT Support Technician

TELEONIXS LTD
Basildon

Quick apply

Job details

Permanent | Full-time
£41,700 a year

Benefits

Company pension
Sick pay

Qualifications

Adobe Photoshop
Adobe Illustrator
English
Graphic design
Continuous improvement
IT support
IT
Linux
Adobe InDesign
Active Directory
Digital design

Full job description

We are hiring an experienced IT Technician to provide on-site IT support for our client.

This is a 2nd line support role, suited to someone with solid technical experience who is confident handling more complex issues and acting as an escalation point, while still remaining hands-on and user-facing. You will work closely with the Infrastructure Lead and wider IT team to ensure systems remain secure, reliable, and running smoothly across the organisation.

Alongside resolving more advanced technical issues, you will also support day-to-day IT operations, including assisting with 1st line support where required to keep service levels high.

Working hours are 9 am-5 pm.

Responsibilities:

Provide 2nd line IT support, resolving more complex technical issues
Act as an escalation point for 1st line support
Own the toughest challenges: Diagnose and resolve advanced hardware, software, and network issues with precision.
Lead and inspire: Mentor technicians, foster collaboration, and build a culture of excellence.
Drive performance: Analyse helpdesk metrics, implement improvements, and elevate customer satisfaction.
Assist with 1st line support when required to maintain service continuity
Troubleshoot hardware, software, and network problems
Log, manage, and resolve tickets within agreed SLAs
Monitor systems, alerts, and complete routine checks and backups
Support user accounts, devices, and access management
Assist with patching, maintenance, and system health checks
Contribute to IT projects and continuous improvement initiatives
Maintain accurate documentation and knowledge base content
Follow IT security best practices
Participate in the on-call rota

What Makes You Stand Out

Proven success in senior IT support roles, with expert-level knowledge of Windows/Linux servers, Active Directory, networking, and cloud technologies.
A natural leader with strong people skills and the ability to motivate and mentor.
Certifications like Microsoft, WatchGuard or CompTIA? Even better.
Calm under pressure, detail-oriented, and committed to continuous learning.

Experience:

IT support: 5 years (required)

Willingness to travel: 100% (required)

Work Location: In person

If you are a highly motivated IT professional with a passion for delivering exceptional service and possess the necessary skills and experience, we would love to hear from you. Apply today to join our dynamic team and contribute to the success of our clients.

Pay: £41,700.00 per year

Benefits:

Company pension
Sick pay

Experience:

Graphic design: 1 year (preferred)

Language:

English (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk team leader jobs in stanford le hope, ess

Senior IT Support Technician

IT 1st Line Support Engineer

IT Service Desk Lead

IT Systems Administrator

Multi Services Assistant

Events Logistics and Operations Officer

Helpdesk Administrator

IT Technical Systems Analyst (Applications Team)

Middle Office Desk Support Analyst

Helpdesk Coordinator

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Customer Care Manager

Receptionist

Head of Corporate IT & Technology Solutions

Senior Supervisor

Customer Support Consultant - UK

Enhanced Due Diligence Associate

Relationship Director

Coach - Working Smarter with AI

Service Delivery Manager

I want to receive the latest job alerts for helpdesk team leader in stanford le hope, ess

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