Airside operations Work, Jobs in Stansted Airport (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
Operations Coordinator/ Allocator
ABM —Stansted Airport
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
Operations Coordinator/ Allocator
ABM UK —Stansted
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
PRM Driver (Ambi Lift & Minibus Driver)
ABM UK —Stansted
- £16.48 - £17.13 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Ambi Lift Driver
ABM —Stansted
- £16.48 an hour
- Full-time
- Customer service
- Driving
- Communication skills
Bowser Driver, Stansted Airport
Unifi —Stansted
- £14.45 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Sales Advisor - LEGO / Miniso - Stansted Airport
Lagardère Travel Retail (UK & IRE) —Stansted
- £13.75 an hour
- 12 hour shift
- Communication skills
- Employee discount
- Life insurance
Quick apply
Ramp Handler
FedEx EU —Stansted
- £27,672.57 a year
- Full-time
- Employee assistance programme
HGV Driver Nights - Fixed Term Until 31st October 2026
gategroup —Braintree
- £17.70 an hour
- 12 hour shift
- Hospitality
- Bar
- Driving
- Free parking
- Annual leave
Quick apply
HGV Driver Days
gategroup —Braintree
- £17.70 - £18.50 an hour
- 12 hour shift
- Hospitality
- Bar
- Driving
- Free parking
- Annual leave
Quick apply
Aircraft Check Manager
Air X Jet Support UK —Stansted
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Operations Coordinator/ Allocator
ABM —Stansted Airport
Receive and respond to telephone enquiries from employees and customers in professional manner. Valid photographic proof of identity e.g. passport or driving…
£16.65 - £17.30 an hour
Operations Coordinator/ Allocator
ABM UK —Stansted
Receive and respond to telephone enquiries from employees and customers in professional manner. Valid photographic proof of identity e.g. passport or driving…
£16.65 - £17.30 an hour
Quick apply

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Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

airside operations jobs in stansted airport

Assisted Travel Check-In Agent / Host

Operations Coordinator/ Allocator

Operations Coordinator/ Allocator

PRM Driver (Ambi Lift & Minibus Driver)

Assisted Travel Check-In Agent / Host

Ambi Lift Driver

Bowser Driver, Stansted Airport

Customer Service Agent (CSA)

Sales Advisor - LEGO / Miniso - Stansted Airport

Ramp Handler

HGV Driver Nights - Fixed Term Until 31st October 2026

HGV Driver Days

Aircraft Check Manager

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