Control room operator Work, Jobs in Stanway, Gls (with Salaries)

Part Time Control Room Operator
Amba Defence Global —Moreton-In-Marsh
- £14 - £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Maintenance Manager
Park Holidays UK —Worcester
- £30,000 a year
- Weekend availability
- Sales
- Maintenance
- Team management
- Employee assistance programme
- Employee discount

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Part Time Control Room Operator

Amba Defence Global
Moreton-In-Marsh

Quick apply

Job details

Part-time | Full-time
£14 - £16 an hour

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
GCSE
English
Communication skills

Full job description

Part-Time Control Room Operator

Due to continued growth and expansion, we are looking for additional Control Room Operators to join our professional and fast-paced Operations Centre team. Based in the heart of the Cotswolds, our office is conveniently located just a 10-minute walk from Moreton-in-Marsh train station.

As a Control Room Operator, you will play a vital role in delivering exceptional monitoring and response services for a portfolio of High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients. Working within our 24/7 Operations Centre, you will be responsible for monitoring a range of security and life-safety systems, ensuring all alerts are handled promptly, professionally, and in accordance with agreed service standards.

Key Responsibilities

Monitor CCTV, intruder alarm, fire detection, and aspiration systems in real time.
Respond proactively to incoming alerts and incidents, taking appropriate action in line with client procedures and service standards.
Follow strict security protocols to maintain the safety and integrity of client sites.
Accurately record incidents, actions, and events using specialist software systems.
Liaise with clients, emergency services, contractors, and other stakeholders as required.
Escalate incidents appropriately and provide clear communication throughout.

Working Hours

Approximately 20 hours per week, typically worked across two 10-hour day shifts.
Flexible shift patterns available within our 24-hour operation.

About You

We are looking for a calm, professional, and proactive individual who can remain composed under pressure and deliver excellent service at all times.

Essential Skills & Attributes

Strong verbal and written communication skills with a high standard of English.
Confident communicating with clients and external stakeholders.
Good computer literacy and the ability to quickly learn new software systems.
Strong problem-solving skills and the ability to make sound decisions.
Ability to think quickly and respond effectively to developing situations.
Professional, organised, and detail-oriented.
Able to remain calm and focused in high-pressure environments.

Desirable Experience

Previous experience working in a control room, monitoring centre, or security environment.
Security industry qualifications or licences.
Experience in a customer service-focused role.

Previous experience is beneficial but not essential, as comprehensive training will be provided for the right candidate.

Job Types: Full-time, Part-time

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Moreton-In-Marsh GL56 0JU: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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control room operator jobs in stanway, gls

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