Planner Work, Jobs in Staplegrove, Som (with Salaries)

Controller/Planner (Patient Care Transport Co-ordinator)
EMED Group —Wellington
- £13.63 an hour
- Full-time
- Nursing home
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager or Manager, Quality, Risk & Compliance
Albert Goodman LLP —Taunton
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme
Financial Adviser/Financial Planner
Medical & General Independent Financial Advisers Ltd —Ottery Saint Mary
- £50,000 - £70,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Operations Planner
Ablebox —Yeovil
- £55,000 - £75,000 a year
- Full-time
- Continuous improvement
- In-person
- AI
- Free parking
Quick apply
1d
Insolvency Administrator or Senior Insolvency Administrator
Albert Goodman LLP —Taunton
- Hybrid work
- Customer service
- Employee assistance programme
Senior Payroll Administrator (NHS/Medical Specialism)
Albert Goodman LLP —Taunton
- Customer service
- Organisational skills
- Employee assistance programme
Bookkeeper (Technician), Outsourced Finance
Albert Goodman LLP —Taunton
- Hybrid work
- Customer service
- Organisational skills
- Employee assistance programme
Area Planner
Cooper Moss Rutland —Bridgwater
- Full-time
- Continuous improvement
- No degree
- Employee discount
Senior or Principal Transport Planner
Stantec —Taunton
- Engineering
- Analysis skills
- Mentoring
Inventory Planner
2 Sisters Food Group —Willand
- £14.60 an hour
- Overtime
- English
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Quick apply
Area Planner
Mactech Energy Group —Bridgwater
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Site Planner
Bilfinger SE —Bridgwater
- Full-time
- Communication skills
Active Travel Project Manager
Civic Recruitment Limited —Taunton
- £26.29 an hour
- No degree
- In-person
Quick apply
Colleague Support Planner, Weston-Super-Mare, Somerset
Family Adventures Group —Weston-super-Mare
- £19,214 - £30,742 a year
- Monday to Friday
- Microsoft Excel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Construction Planner
ASSYSTEM —Bridgwater
- Full-time
- Hybrid work
- Engineering
- English
- Leadership
- Annual leave
- Work from home
Quick apply
Construction Planner
Mactech Energy Group —Bridgwater
- £584.11 a day
- Engineering
- Microsoft Office
- Continuous improvement
Assistant Manager, Personal Tax
Albert Goodman LLP —Taunton
- Mentoring
- Communication skills
- Tax experience
- Employee assistance programme
Accounts Semi Senior, Charities
Albert Goodman LLP —Taunton
- Part-time
- Hybrid work
- Accounting
- Employee assistance programme
Project Planner - Nuclear Construction
Assystem —Bridgwater
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Work from home
Senior Paraplanner
PKF Francis Clark —Taunton
- Hybrid work
8d

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Controller/Planner (Patient Care Transport Co-ordinator)

EMED Group -
Wellington

Quick apply

Job details

Full-time
£13.63 an hour

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

Customer service call handling
Resource allocation planning
Inbound customer enquiry call handling
Transport schedule optimization
Customer service
Delivery scheduling
Stakeholder liaison
Route planning
Logistics
Internal department liaison
Organisational skills
Customer interaction
Patient record updating
Transport scheduling
Communication skills

Full job description

We have a fantastic opportunity for a Controller/Planner to join our team based in Wellington.

We are looking for organised, analytical individuals with a passion for route planning and logistics. As a Controller/Planner, you will plan and control a high-volume, time-critical transport operation, scheduling booked journeys to meet time-bound KPIs (including on-time arrivals, turnaround/collection times and timely return home).

The role involves efficiently managing Patient Transport Service (PTS) resources to meet the needs of booked patient journeys, allocating patients to the appropriate vehicle type and the appropriately skilled crew (based on mobility/clinical and safety requirements), as well as collaborating with hospital staff and departments to optimise vehicle and staff utilisation and protect KPI performance throughout the day.

£13.63 per hour | 37.5 hours per week | 5 days between Monday-Saturday

Shifts between the operational hours of 07.00 and 20.00

What benefits can you expect.

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
Company sick pay covering full salary for 20 days after 2 years’ service.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Hospital cash plan benefits with sickness protection scheme.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable and that each journey is scheduled within contracted time windows.
The main focus of the role will be the dispatch and management of the operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets including on-time arrivals for appointments and return journeys within agreed times. You will match demand to capacity in real time, allocating the right vehicle and the right crew skill mix to each patient journey.
To receive in an accurate, effective and polite manner, requests for patient transport and queries regarding ambulance journeys, ensuring compliance with relevant service procedures and standing orders.
Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
Maintain accurate and up to date patient records. Ensure good housekeeping within the main operating system.
Maintaining and enhancing the performance and quality of service offered to patients and customers.
Dealing promptly, professionally, and efficiently with all internal and external telephone calls received, taking appropriate action using your own initiative where required.
Liaising with other agencies such as GPs, Nursing Homes, Hospital Clinics and Wards.
Maintain end-to-end journey flow across all control areas through effective liaison with colleagues and site stakeholders, prioritising work and resolving urgent issues as they arise (e.g. late running, cancellations, vehicle issues and capacity constraints), using dynamic re-planning, rapid reallocation of resources and escalation in line with local procedures to minimise KPI impact.

Successful candidates will have:

- Experience of working in a regulated, complex, time-critical operational environment.
- Desirable experience of working in logistics, control, route planning or analytical roles.
- Desirable experience working to time-critical KPIs/service level targets and using operational systems to monitor performance, prioritise work and take corrective action.
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
- Commitment to delivering a high-quality, customer-focused service.
- Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation.
- Strong problem-solving skills.
- Meticulous attention to detail.
- Excellent organisational skills with proven ability to multi-task and prioritise as required.
- Ability to stay calm under pressure and use initiative

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

planner jobs in staplegrove, som

Controller/Planner (Patient Care Transport Co-ordinator)

Assistant Manager or Manager, Quality, Risk & Compliance

Financial Adviser/Financial Planner

Operations Planner

Insolvency Administrator or Senior Insolvency Administrator

Senior Payroll Administrator (NHS/Medical Specialism)

Bookkeeper (Technician), Outsourced Finance

Area Planner

Senior or Principal Transport Planner

Inventory Planner

Area Planner

Site Planner

Active Travel Project Manager

Colleague Support Planner, Weston-Super-Mare, Somerset

Construction Planner

Construction Planner

Assistant Manager, Personal Tax

Accounts Semi Senior, Charities

Project Planner - Nuclear Construction

Senior Paraplanner

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