About us
Welcome to our state-of-the-art consultant-led luxury medical and aesthetic clinic, where safety, excellent outcomes, and patient satisfaction are at the core of everything we do. Nestled in an elegant and serene environment, our clinic exudes sophistication and tranquility, ensuring that every visit is a rejuvenating experience for our esteemed clientele. At the heart of our ethos is a commitment to safety first. Our team of highly skilled consultants and specialists are meticulously trained to uphold the highest standards of medical care, utilising cutting-edge technology and innovative procedures to ensure the well-being of our patients at every step of their journey. With a focus on delivering exceptional outcomes, our clinic offers a comprehensive range of medical and aesthetic services tailored to meet the unique needs and desires of each individual. From advanced skincare treatments to transformative surgical procedures, our experts are dedicated to achieving natural-looking results that exceed expectations. Patient satisfaction is our ultimate priority, and we strive to create a warm and welcoming atmosphere where every visitor feels valued and cared for. From the moment you step through our doors, you will be greeted with personalized attention and unwavering support, ensuring a seamless and unforgettable experience from consultation to aftercare. Experience the pinnacle of luxury and excellence in medical and aesthetic care at our esteemed clinic, where your safety, satisfaction, and well-being are always our foremost concerns..
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
- Relaxed atmosphere
Position Title: Patient Co-ordinator
Location: Elevate Medical & Aesthetic Clinic, Cardiff
Job Description:
Are you passionate about beauty, wellness, and providing excellent customer service? Join our dynamic team at Elevate Medical and Aesthetic Clinic, a leading aesthetic clinic dedicated to helping clients feel confident and look their best.
We are currently seeking a friendly, professional, and detail-oriented Patient Co-ordinator to join us on a full-time or part-time basis. The ideal candidate will be the first point of contact for visitors and provide administrative support to ensure efficient clinical and admin operations.
Key Responsibilities:
- Greet clients warmly and create a welcoming atmosphere.
- Manage appointment bookings, cancellations, and client enquiries, both in person, email and over the phone.
- Organise practitioner diaries
- Provide information about our services, treatments, and products.
- Ensure a clean, organised, and relaxing front-of-house environment.
- Process payments and assist with basic administrative tasks.
- Collaborate with clinicians and other staff to ensure smooth clinic operations.
- Generate weekly service reports.
- Generate weekly key performance indicators and report back to Directors.
What We’re Looking For:
- Excellent communication and customer service skills.
- Friendly, approachable, and professional demeanour.
- Ability to multitask and manage time effectively.
- Interest or experience in beauty, aesthetics, or wellness.
- Strong attention to detail and organisational skills.
- Proficiency in using booking systems or willingness to learn.
What We Offer:
- Flexible part-time or full-time hours.
- Opportunities for professional development and growth within the clinic.
- Discounts on treatments and products.
- A positive, supportive work environment in a modern, luxurious clinic.
Working Hours: Full-time, Part-time, including weekends and evenings.
If you are passionate about beauty and customer care and want to be part of a leading aesthetic clinic, we’d love to hear from you! To apply, please include your CV.
We look forward to welcoming you to our team!
Job Types: Full-time, Part-time, Permanent
Pay: £15,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Cardiff CF24 3AB: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Administrative: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
