Cs team managers customer service team manager Work, Jobs in Steeton, Nl (with Salaries)

CS Team Managers - Customer Service Team Manager
Evri —Morley
- £30,750 a year
- Full-time
- Communication skills
- Time management
Community Manager
WillPowders Ltd —Clitheroe
- £25,000 - £35,000 a year
- Full-time
- Social media management
- Bachelor's degree
- In-person
Quick apply
Representative Customer Service / Order Management Specialist (e-commerce)
DRiV —Bradford
- Software troubleshooting
- English
- Analysis skills
7d
Representative Customer Service / Order Management Specialist (e-commerce)
DRiV Incorporated —Bradford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Analysis skills
Quick apply
2d
Complex Care Coordinator
Apollo Home Healthcare —Heywood
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Case management
- Recruiting
- Annual leave
- Referral programme
Quick apply
Pharmacy Manager - Rawtenstall
Tesco UK —Rawtenstall
- £44,990 - £61,861 a year
- Full-time
- Management
- Customer service
- Training & development
Duty Pharmacy Manager - Haslingden
Tesco UK —Haslingden
- Up to £52,000 a year
- Full-time
- Management
- Training & development
Specialist Orthodontist (38260) -
Bupa Dental Care —Harewood
- Patient care
- Free parking
- Referral programme
14d

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Community Manager
WillPowders Ltd —Clitheroe
Confidence engaging directly with customers, including handling difficult or sensitive conversations with empathy and good judgement.
£25,000 - £35,000 a year
Quick apply
Community Manager
Wizu Workspace —Bradford
Assist with sales activity, marketing events, and community initiatives to drive occupancy and growth. Lead tours and co-working experiences, ensuring all team…
£30,000 - £32,000 a year
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CS Team Managers - Customer Service Team Manager

Evri -
Morley

Apply Now

Job details

Full-time | Fixed term contract
£30,750 a year

Qualifications

Complaint handling
Performance management
Customer interaction
Team motivation leadership
Communication skills
Time management

Full job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Ready to lead a team that shapes outstanding customer experiences?
At Evri, we’re transforming how our customers feel every time they reach out for help. Our Customer Service teams are at the heart of that mission - driving fast, effective, empathetic support that truly makes a difference.
If you’re energised by coaching others, thrive in a fast paced environment, and love finding smarter ways to solve problems, this could be your next exciting move.
Join us as a Customer Service Team Manager on a 12 month Fixed Term Contract and lead a high performing team of Advisors who deliver service excellence across every conversation, channel, and customer moment.
What you’ll be doing
As our Customer Service Team Manager, you’ll lead, motivate and develop a team of around 15 Customer Service Advisors creating an environment where people feel supported, empowered and inspired to perform at their best.
You’ll champion brilliant basics, remove barriers to great customer outcomes, and ensure your team consistently delivers fast, effective resolutions across all contact types.

Lead, coach and develop your team through regular 1:1s and huddles.
Build a positive, high performing team culture.
Drive strong performance across KPIs, including speed to resolution and complaint handling.
Use insights and feedback to improve team engagement and customer experience.
Monitor performance and absence to maximise productivity.
Ensure enquiries and complaints are resolved quickly and effectively.
Identify trends and recommend improvements to reduce repeat contact.
Make confident decisions in the absence of senior managers.

What you’ll bring
We’re looking for someone with the passion and capability to lead a team in a busy contact centre environment. You’ll bring:

Experience managing people in a contact centre or fast paced customer environment
A proven ability to coach, inspire and motivate teams to exceed performance goals
Strong communication skills - clear, engaging and able to influence at all levels
Confidence working with data, KPIs and operational targets
Great organisation and time management skills
A collaborative mindset and the ability to build strong relationships across CS, IT and Process Improvement

Why Evri?
At Evri, we grow when our people do. You’ll join a supportive, inclusive workplace where everyone can be themselves, contribute ideas and make a real impact. We’re committed to creating opportunities, removing barriers and ensuring every colleague is valued for who they are and what they bring.
We are Evri. Where everyone is welcome.
We’re excited for the future. Let’s shape it together.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.

Apply Now

Refine Your Search

cs team managers customer service team manager jobs in steeton, nl

CS Team Managers - Customer Service Team Manager

Community Manager

Representative Customer Service / Order Management Specialist (e-commerce)

Representative Customer Service / Order Management Specialist (e-commerce)

Complex Care Coordinator

Pharmacy Manager - Rawtenstall

Duty Pharmacy Manager - Haslingden

Specialist Orthodontist (38260) -

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