Senior customer service representative Work, Jobs in Steppingley, Bdf (with Salaries)

Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
7d
Business Development Executive
Excelerate360 —Hitchin
- £28,000 - £32,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
9d
Senior Operational Key Account Manager
DSV —Raunds
- Full-time
- Microsoft Office
- Travel
- Business
- Annual leave
- Employee discount
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Warehouse Operations Manager - Nights
Gist Limited —Hemel Hempstead
- £50,000 - £55,000 a year
- Full-time
- Management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
Transport, Safety & Sustainability Manager
Wilson James —Bedford
- £55,000 - £60,000 a year
- Full-time
- First Aid Certification
- Construction experience
- Leadership
- Annual leave
- Employee discount
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
7d
Business Development Manager - Missiles & Fire Control Systems
Lockheed Martin Corporation —Ampthill
- Full-time
- Business development
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Estate Surveyor
Anchor —Milton Keynes
- £52,000 a year
- Presentation skills
- Negotiation
- Employee discount
9d
Field Sales Executive
Charity Link —St Albans
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Field Sales Representative
Octopus Energy Group —Milton Keynes
- £26,300 a year
- Weekend availability
- Customer service
Quick apply
Dedicated Intelligence Analyst
Mitie —Northampton
- £35,000 a year
- Full-time
- Social media management
- English
- Master's degree
Claims Handler
Gallagher Bassett —Blisworth
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Head of Buying & Strategic Procurement
Buckinghamshire Council —Aylesbury
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
9d
HR Business Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Analyst, Contract Logistics
DSV —Northampton
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
14d
Enforcement Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Organisational skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
13d

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senior customer service representative jobs near steppingley, bdf

Risk & Opportunity Manager

Lockheed Martin Corporation -
Ampthill

Apply Now

Job details

Permanent | Full-time
£37,000 - £46,000 a year

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave

Qualifications

Programme management
Analysis skills
Communication skills

Full job description

Programme Management

Ampthill - Bedfordshire

About the Role

We’re looking for a Risk & Opportunity Manager (R/O) to join our PMO team at our Advanced Manufacturing Facility in Ampthill, Bedfordshire.

This role benefits from our 4xFlex working pattern, offering a 4-day working week Monday - Thursday and hybrid working. Onsite working days are Monday and Tuesday, with Wednesday and Thursday typically worked from home subject to business needs.

As a Risk & Opportunity Manager you'll have responsibility for providing successful delivery of risk & opportunity management for nominated Programmes.

Responsibilities include but are not limited to:

Acting as a first point of contact & R/O SME for the nominated programmes and Functions they support. Programmes may be across multiple Business Areas
Facilitating identification of Programme & Functional R/O through risk workshops, brainstorming, assumptions analysis
Undertaking Qualitative & Quantitative assessment of the identified R/O's to enable R/O prioritisation through engagement with PM's Tech Leads, Functional Manager's etc.
Recording R/O into the Risk Management database (currently ARM)
Engaging with PM's, Technical Leads, Functional heads to identify and record R/O mitigation / exploitation strategies
Engaging with Programme Planners, PMO, Finance and Supply Chain representatives to ensure that approved R/O mitigation are recorded in the schedule and funded.
Facilitating Risk & Opportunity Management boards without supervision
Performing cost risk analysis to support risk informed financial decision making
Running schedule risk analysis in partnership with Programme Planners and Controllers to determine the likelihood of finishing Programme scope on time and on budget to assist PM's in understanding the extent of their risk exposure
Generating comprehensive internal and external risk reports that enhance proactive risk management, drive risk-aware decision making, building trust and confidence of various stakeholders, and continuous Programme and Functional improvement
Representing ROM team in Functional Improvement activities under the direction of the Lead R/O manager
Providing ad-hoc end user training on how to review and update risks in the ARM tool
Running risk management of small bids (under supervision)

The successful candidate must achieve the appropriate level (SC) of security clearance. More details can be found here.

Required skills, qualifications and experience

Demnstrable experience in a PMO role such as Project Planner, Project Controller, Project Co-ordinator, PMO Analyst, PMO Administrator, Risk Manager, Risk Analyst Risk Officer or related role
Experience in the development and maintenance of Programme risk registers
Strong numerical skills and the ability to evaluate costs related to programme delivery and be able to understand and work with a technical and skill-diverse team.
A fast learner with good analytical skills who can demonstrate problem solving & decision-making capabilities
Enthusiastic, pro-active self-motivated and committed to personal professional development within the risk & opportunity management field of Programme management
Excellent interpersonal skills are essential, as well as having the ability to communicate effectively, both formally and informally, with a wide range of people including internal senior management and project team members, subcontractors, and suppliers through to high level customer representatives.
The applicant must have good communication and presentation skills with the ability to influence key stakeholders
Ability to quickly pick up new toolsets and processes
Ability to work in a team environment and also independently

Desirable skills

Working knowledge and experience in Risk & Opportunity Management
Working knowledge of and experience in Active Risk Manager and ARM Risk Express
Have obtained or working towards an industry recognised qualification in risk management

Job Reference Number

19487BR

Salary Range

£37,000 - £46,000 + Comprehensive Benefits + Bonus

Employee Type

Full Time

Hours Per Week

37.5

Working Schedule

4xFlex

Country

United Kingdom (UK)

Clearance Required for Role

Graduate, Intern or Apprentice Vacancy?

What we offer you

At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.

We are an employer in support of and offering Flexible working with the option to also work a 4 day week depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement.

We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:

Private Medical Insurance
Competitive Pension
Dental
Critical Illness
Life Assurance
Travel Insurance
Employee discounts for top high street shops
Employee Assistance Program which includes free face to face counseling sessions, Legal advice, Financial advice, etc
Internal training and development alongside our Education assistance programmes
Reimbursement for a professional membership
Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave

Business Environment

Lockheed Martin (UK) Ampthill is a rapidly changing, dynamic part of the Lockheed Martin Corporation with both domestic and international customers. It consists of three business areas focusing on Platform Integration, Special Projects & Weapons, and Vehicles, which provide a variety of products and services to the MoD and other customers. We are looking for talented individuals to join the company, in return, we can offer an exciting and challenging career path and excellent work life balance with a 4 day week (Mon-Thurs).

Equal Opportunity Statement

Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact [email protected].

Job Expires

22/07/2026

Apply Now

Refine Your Search

senior customer service representative jobs in steppingley, bdf

Risk & Opportunity Manager

Director of Technology and Operations

Assistant Store Manager - Stevenage

Senior Associate Customer Support

Business Development Executive

Senior Operational Key Account Manager

Senior Environmental Advisor

Warehouse Operations Manager - Nights

Transport, Safety & Sustainability Manager

IT Support Analyst 2nd Line

Business Development Manager - Missiles & Fire Control Systems

Estate Surveyor

Field Sales Executive

Field Sales Representative

Dedicated Intelligence Analyst

Claims Handler

Head of Buying & Strategic Procurement

HR Business Partner

Analyst, Contract Logistics

Enforcement Officer

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