Implementation lead Work, Jobs in Stevenage, Hrt (with Salaries)

System Implementation Lead
HCL – Hertfordshire Catering Limited —Welwyn Garden City
- Up to £42,971 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Free parking
Quick apply
23h
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
1d
Category Manager
M Group —Stevenage
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Best Start in Life Implementation Lead
Luton Borough Council —Luton
- £50,269 - £53,460 a year
- Remote
- Analysis skills
- No degree
- Travel
- Relocation assistance
- Annual leave
8d
SHEQ Manager
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
Lead - Agile Delivery Manager
Costa Limited —St Albans
- Full-time
- Maintenance
- Analysis skills
- Agile
- Employee discount
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Network Partner - Competitive salary and benefits
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
HRIS Configuration & Data Analyst
Royal Society of Chemistry —Cambridge
- £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
People Advisory Partner
Johnson Matthey —Royston
- Part-time
- Travel
- Human resources
- Communication skills
Programming Leader
GlaxoSmithKline —Stevenage
- Full-time
- Hybrid work
- Driving
- Quality control
- In-person
6d
Marketing Executive (POS Implementation)
Costa Limited —St Albans
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Time management
- Employee discount
13d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
7d
Dynatrace Implementation Lead
Pixelcode Technologies —London
- AWS
- IT
- Communication skills
1d
Lead Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
Senior Process Manager
New Global Vision Ltd —Cambridge
- £65,000 - £68,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
12d
Graduate Category Analyst
Retail Impact —Welwyn Garden City
Bioanalytical Program Lead - UK
LabConnect, LLC —Cambridge
- Full-time
- English
- Bachelor's degree
- Communication skills
Quick apply
7d
SHE Advisor
M Group —Stevenage
- £41,000 - £45,000 a year
- No degree
- Contracts
- Construction
- Annual leave
- Employee assistance programme
1d

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implementation lead jobs near stevenage, hrt

System Implementation Lead

HCL – Hertfordshire Catering Limited -
Welwyn Garden City

Quick apply

Job details

Permanent | Full-time
Up to £42,971 a year
23 hours ago

Benefits

Free parking
On-site parking

Qualifications

Software deployment
Microsoft Office
Project management
Organisational skills
Contracts
SaaS
Time management

Full job description

System Implementation Lead

Location: Hybrid – Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required.

Salary Range: £39,809 - £42,971 per Annum (DOE)

Hours: Full-time, 37 hours per week

Contract: Permanent

HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further.

The System Implementation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality “one-stop-shop” experience of Citrus our in-house developed industry leading school food ordering and management system.

The role offers a unique opportunity to impact the health and well-being of children while championing HCL's mission to make food a vital part of the educational experience.

Citrus Customer Mobilisation

Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product.
Conduct school operational readiness checks including hardware commissioning, Wi‑Fi viability, device login validation and general site readiness.
Deliver user onboarding for school office staff and other relevant users.
Support parent communication and activation steps with the Operations Managers to ensure a smooth go‑live.
Lead go‑live preparation and on‑the‑day support, ensuring operational confidence across all user groups.
Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met.
Maintain accurate mobilisation status and communicate risks and issues to the Project Manager

Client Expereience Management

Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams.
Support schools in understanding key Citrus processes, ensuring confidence in day‑to‑day operations.
Assists in the triage of mobilisation-phase issues, directing school environment issues to the Support Desk or school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist.
Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity.

Operational Support

Ensure schools understand their own and parent activities and are fully prepared for them

Product Development Support:

Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification.
Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement.

This list should not be regarded as exhaustive, and the post holder will be expected to deliver other duties relevant and appropriate to this role and department.

Qualifications

Experience in system deployment roll outs
Project management training undertaken, with project management qualification desirable but not essential.

Skills & Competencies

Experience of using project management tools.
Able to work independently as well as part of a team.
Able to work within a matrix management structure, directing colleagues where necessary to achieve goals.
Strong organisational and time management skills with the ability to lead multiple go‑lives in parallel.
Excellent communication and stakeholder engagement abilities with non‑technical users.
Understanding of data privacy principles from an operational user-handling perspective.
Problem‑solving mindset, adaptable, with strong customer empathy and attention to detail.
There will be very regular travel to school sites and so access to a car and the ability to travel independently is essential. You will require business car insurance to fulfil this role.

Experience Requirements

Proven experience in SaaS onboarding, service delivery, or client‑facing solution implementation roles.
Experience working with non‑technical user groups, ideally in education, public sector or operational environments desirable.
Fluency with using Microsoft Office Suite.

Behaviours / Cultural Fit

“Can Do One Stop Shop” attitude
Customer-first mindset, focused on delivering agreed promises.
Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation.
Collaborative and adaptable, working across boundaries.
Genuine passion for improving school food experiences and wellbeing.

This role will work within school environments and so a DBS check will be carried out.

Apply Now

Pay: Up to £42,971.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

implementation lead jobs in stevenage, hrt

System Implementation Lead

Executive Assistant to CEO

Category Manager

Best Start in Life Implementation Lead

SHEQ Manager

Lead - Agile Delivery Manager

Senior Environmental Advisor

Network Partner - Competitive salary and benefits

Digital Manager

HRIS Configuration & Data Analyst

People Advisory Partner

Programming Leader

Marketing Executive (POS Implementation)

Continuous Improvement Manager

Dynatrace Implementation Lead

Lead Manager

Senior Process Manager

Graduate Category Analyst

Bioanalytical Program Lead - UK

SHE Advisor

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