It support specialist Work, Jobs in Stirling, Stg (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
14h
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
2d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
Senior ICT Support Analyst
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
- Annual leave
3d
IT System Support User
Mowi ASA —Rosyth
- Microsoft Outlook
- Travel
- IT
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
Systems Support Analyst
Chubb —Glasgow
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Nightshift Technical Bureau Operator
City Facilities Management —Glasgow
- From £28,794.36 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
IT Technical Support Engineer
NTT Data UK —Glasgow
- Hybrid work
- Travel
- In-person
- Communication skills
Quality Systems Administrator
Kerry —Menstrie
- Full-time
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply

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First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
14 hours ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in stirling, stg

First Line Desktop and Network IT Support Engineer.

Regional IT Support Specialist

Desktop Support Technician

IT Service Desk Analyst - 12 Month FTC

Senior Application Support Consultant

IT Support Technician

End User Support Technician

Inbound Technical Support Advisor

Software Support Analyst

Senior ICT Support Analyst

IT System Support User

Support Analyst

IT Support Apprentice

Systems Support Analyst

Technical Support Assistant (F/T 37.5h)

Nightshift Technical Bureau Operator

IT Technical Support Engineer

Quality Systems Administrator

Service Desk Engineer - Glasgow

2nd Line Technical Engineer

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